| (a) Persons who do not speak English or who have a physical,
mental, or developmental disability will be provided reasonable access to
the Commission and to the Commission's programs.
(b) All Commission facilities, including facilities on association
grounds, will comply with Texas Civil Statutes, Article 9102, concerning architectural
barriers and the policy of the State of Texas to encourage and promote the
rehabilitation of disabled individuals. Each association licensed by the Commission
is required to ensure accessibility to its facilities for disabled persons,
pursuant to §309.113 of this title (relating to Accessibility by Disabled
Persons).
(c) All testing, whether oral, in sign language, or in a foreign
language, will be arranged when an examination is required for licensure.
A hearing before the Board of Stewards/Judges or the State Office of Administrative
Hearings will be arranged as needed if a question of fitness for a particular
license should arise.
(d) Complaints against a person or entity regulated by the
Commission will be accepted in all forms under all circumstances and the Commission
will provide an interpreter with an investigator should a language problem
arise. The Commission welcomes public input at Commission meetings. On prior
reasonable notice to the Commission, an interpreter will be provided to assist
individuals in making presentations to the Commission.
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