| (a) A first level appeal is conducted by the Director
of Provider Investigations or his or her designee, or a reviewer designated
by the Director or Provider Investigations, who:
(1) analyzes the investigative report and the methodology
used to conduct the investigation and makes a decision to sustain,
alter, or reverse the original finding;
(2) completes the review within 14 calendar days after
receipt of the complete appeal request;
(3) notifies the appeal requestor of the appeal decision;
and
(4) notifies the service provider, victim, or reporter,
as appropriate, if the finding changed.
(b) A second level appeal is conducted by a reviewer
designated by the Director of Provider Investigations, who:
(1) analyzes the investigative report and makes a decision
to sustain, alter, or reverse the original finding;
(2) completes the review within 14 calendar days after
receipt of the request; and
(3) notifies the appeal requestor of the appeal decision;
and
(4) notifies the service provider, victim, or reporter,
as appropriate, if the finding changed.
|
| Source Note: The provisions of this §711.911 adopted to be effective September 1, 2016, 41 TexReg 6218; amended to be effective March 1, 2018, 43 TexReg 903; transferred effective June 15, 2019, as published in the Texas Register May 24, 2019, 44 TexReg 2617 |
