| (a) Once an individual is determined eligible, the
ILP is developed within 90 days of the eligibility date. If the ILP
cannot be completed within 90 days, then OIB staff must document the
reason for the delay in a case note.
(b) OIB staff must jointly develop the ILP and all
subsequent amendments in writing, through consultation with the customer
or the customer's representative, as appropriate.
(c) A customer may waive receipt of the written plan
by signing the Agency Waiver of Independent Living Plan (VR 5154).
(d) Through consultation, OIB staff and the customer,
or the customer's representative, as appropriate, determine how services
shall be delivered and document service delivery methods in the electronic
record of the ILP, which OIB staff must maintain.
(e) The Agency shall ensure that the customer or the
customer's representative, as appropriate, is advised of procedures
and requirements affecting the development and review of the ILP.
(f) To receive a copy of the ILP and its amendments
in a medium other than print, the customer must inform OIB staff of
the preferred medium.
(g) OIB staff shall review the ILP at least annually
with the customer or the customer's representative, as appropriate,
to assess the customer's progress in meeting the objectives identified
in the ILP.
(h) OIB staff shall incorporate any revisions to the
ILP that are necessary to reflect changes in the customer's goals,
intermediate objectives, or needs.
(i) The customer must inform the Agency in a timely
manner of changes that will affect the provision of services, including,
but not limited to, the customer's unavailability to receive services.
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