With regard to student complaints to the Board about a public
or private (non-profit, not-for-profit, or for-profit) institution
of higher education that the legislature or the Agency has authorized
to operate in Texas, the Board authorizes the Commissioner to issue
written determinations dismissing complaints or requiring institutions
to take specific action(s) to remedy complaints. In the Commissioner's
sole discretion, complaints regarding institutional integrity may
be forwarded to the Board for its consideration and determination.
The student complaint procedure is set out in this subchapter.
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