When a ticket issuing machine does not produce a paper ticket
due to a mechanical failure, the mutuel manager may validate the wager
through totalisator logs. If the transaction is a winning wager and
the mutuel manager pays the patron, then the mutuel manager shall
report the transaction to the Commission within 24 hours on a form
prescribed by the association and approved by the executive secretary.
The form must contain, at the minimum, the following:
(1) Association name;
(2) Date and time of the machine failure;
(3) Terminal number;
(4) Bet description to include:
(A) racetrack;
(B) race number;
(C) animal number;
(D) bet type;
(E) amount wagered;
(F) total ticket cost;
(G) winning amount; and
(H) ticket serial number;
(5) Patron's name and phone number;
(6) Signature of the patron;
(7) Description of the incident;
(8) Date and time of the report; and
(9) Signature of the mutuel manager.
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