Effective April 18, 2020 [September 1, 2006],
unless an exception is approved by the agency head [executive
director of the state agency] or an exemption has been made
for specific technologies pursuant to §213.17 of this chapter,
all documentation and services that support the use of EIR
developed, procured, or changed by a state agency shall
comply with the standards described in this subchapter. Each state
agency shall comply with the following standards referenced in
Section 508 Appendix C, Chapter 6 [include in its accessibility
policy the following standards/specifications]:
(1)Chapter 6, § 602 Support
Documentation; and
(2)Chapter 6, § 603 Support.
[(1)Product support documentation
provided to end-users shall be made available in alternate formats
upon request, at no additional charge.]
[(2)End-users shall have access to
a description of the accessibility and compatibility features of products
in alternate formats or alternate methods upon request, at no additional
charge.]
[(3)Support services for products
shall accommodate the communication needs of end-users with disabilities.]
The agency certifies that legal counsel has reviewed
the proposal and found it to be within the state agency's legal authority
to adopt.
Filed
with the Office of the Secretary of State on September 9, 2019
TRD-201903133 Amanda Crawford
Executive Director
Department of Information Resources
Earliest possible date of adoption: October 20, 2019
For further information, please call: (512) 475-4552
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