(a) If a Development's LURA requires the provision
of social services, the Department will confirm this requirement is
being met in accordance with the LURA. Owners are required to maintain
sufficient documentation to evidence that services are actually being
provided. Documentation will be reviewed during monitoring reviews
beginning with the first monitoring review. Planned services with
specific dates may suffice as evidence of compliance during the first
monitoring review. Evidence of services must be submitted to the Department
upon request. The first monitoring review Example 619(1): The Owner's
LURA requires provision of onsite daycare services. The Owner maintains
daily sign in sheets to demonstrate attendance and keeps a roster
of the households that are regularly participating in the program.
The Owner also keeps copies of all newsletters and fliers mailed out
to the Development tenants that reference daycare services. Example
619(2): The Owner's LURA requires a monetary amount to be expended
on a monthly basis for supportive services. The Owner maintains a
copy of an agreement with a Supportive Service provider and documents
the amount expended as evidence that this requirement is being met.
(b) A substantive modification of the scope of tenant
services requires Board approval. Such requests must comply with procedures
in §10.405 of this chapter (relating to Amendments and Extensions).
It is not necessary to obtain prior written approval to change the
provider of services unless the scope of services is being changed.
Failure to comply with the requirements of this section shall result
in a finding of noncompliance.
(c) If the Development's LURA requires a monthly expenditure
for the provision of services, the Department will monitor to confirm
compliance. Includable costs to support the expenditure include those
costs directly related to providing the service(s). Such costs can
include, but are not limited to, the cost of contracting the services
with a qualified provider, cost of notification of such services (for
example, a monthly newsletter), and other costs that can be documented
and would only be incurred as a result of the service. An Owner cannot
include any costs related to the normal expense of maintaining or
operating a Development, utility bills of any kind, in-kind contributions
or services, cleaning or contracted janitorial services, office supplies,
cost of copier or fax, costs incurred for maintenance of machinery,
or volunteer hours. This list is not inclusive, but any other costs
identified by the Owner shall be reviewed for consistency with this
subsection.
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