(a) General requirements. This course is recommended
for students in Grades 10-12. Students shall be awarded one credit
for successful completion of this course.
(b) Introduction.
(1) Career and technical education instruction provides
content aligned with challenging academic standards and relevant technical
knowledge and skills for students to further their education and succeed
in current or emerging professions.
(2) The Business Management and Administration Career
Cluster focuses on careers in planning, organizing, directing and
evaluating business functions essential to efficient and productive
business operations.
(3) Business Management is designed to familiarize
students with the concepts related to business management as well
as the functions of management, including planning, organizing, staffing,
leading, and controlling. Students will also demonstrate interpersonal
and project-management skills.
(4) Students are encouraged to participate in extended
learning experiences such as career and technical student organizations
and other leadership or extracurricular organizations.
(5) Statements that contain the word "including" reference
content that must be mastered, while those containing the phrase "such
as" are intended as possible illustrative examples.
(c) Knowledge and skills.
(1) The student demonstrates professional standards/employability
skills required by business and industry. The student is expected
to:
(A) communicate effectively with others using oral
and written skills;
(B) demonstrate collaboration skills through teamwork;
(C) demonstrate professionalism by conducting oneself
in a manner appropriate for the profession and workplace;
(D) demonstrate a positive, productive work ethic by
performing assigned tasks as directed;
(E) comply with all applicable rules, laws, and regulations;
and
(F) demonstrate time-management skills by prioritizing
tasks, following schedules, and tending to goal-relevant activities
in a way that uses time wisely and optimizes efficiency and results.
(2) The student demonstrates an understanding of the
management concept. The student is expected to:
(A) define the term management;
(B) explain management functions, including planning,
organizing, staffing, leading, and controlling;
(C) define the management pyramid;
(D) define the role of management;
(E) explain the history and evolution of management;
(F) identify the external and internal environmental
factors that influence management;
(G) define ethical workplace behavior;
(H) summarize how to make ethical decisions;
(I) define social responsibility;
(J) explain how socially responsible management policies
are initiated and implemented; and
(K) research contemporary cases dealing with ethics
and social responsibility using appropriate online technology.
(3) The student recognizes the importance of planning
in an organization. The student is expected to:
(A) define the term planning;
(B) explain the necessity of proper planning;
(C) define types of planning such as marketing, financial,
and organizational;
(D) identify steps of the management decision-making
process, including:
(i) identifying the problem or opportunity;
(ii) gathering relevant information or data;
(iii) determining alternative courses of action;
(iv) evaluating each alternative;
(v) computing an optimal decision;
(vi) implementing the chosen course of action; and
(vii) evaluating the decision feedback and determining
if any changes are necessary;
(E) determine competitive advantage;
(F) establish organizational strategy;
(G) determine innovative strategies;
(H) identify the need for change;
(I) define global management; and
(J) explain how the organization will function in a
global environment.
(4) The student recognizes the importance of organizations.
The student is expected to:
(A) explain how to design an adaptive organization;
(B) define the concepts, methods, and types of departmentalization;
(C) define the chain of command;
(D) explain line authority;
(E) define staff authority;
(F) explain the advantages and disadvantages of different
types of organizations, including line, line and staff, and matrix;
(G) define delegation in a management context;
(H) compare and contrast centralized and decentralized
organizations;
(I) identify the concept of teams and teamwork; and
(J) define span of control or span of management.
(5) The student explains the role of staffing within
an organization. The student is expected to:
(A) describe ethics in human resource issues;
(B) explain or define the major federal employment
laws;
(C) define adverse impact and employment discrimination;
(D) identify sexual harassment in the workplace;
(E) explain the methods of recruiting potential employees;
(F) define the selection process for new employees;
(G) explain the types of training needed for newly
hired employees;
(H) define professional development in terms of current
employees;
(I) explain employee compensation in a competitive
environment;
(J) define the potential need for downsizing;
(K) rationalize the costs of employee turnover and
what can be done to reduce turnover rate;
(L) explain the need and benefits of a diverse workforce;
and
(M) research contemporary cases addressing recruitment,
downsizing, and diversity using appropriate online resources.
(6) The student demonstrates the qualities of leadership.
The student is expected to:
(A) define motivation;
(B) distinguish between extrinsic and intrinsic rewards;
(C) explain how to address real or perceived inequities
in the workplace;
(D) define the Expectancy Theory;
(E) explain how rewards and goals affect motivation;
(F) compare a leader to a manager;
(G) explain the roles of a leader;
(H) explain the traits of an effective leader;
(I) define the different styles of leadership, including
autocratic, democratic, and free rein;
(J) explain when each style of leadership is appropriate;
(K) define the management communication process;
(L) explain the concept of employee perception;
(M) analyze the communication process;
(N) compare and contrast formal and informal communication;
and
(O) explain how to improve communication within an
organization.
(7) The student understands the necessity of the control
process. The student is expected to:
(A) examine the control process;
(B) illustrate the five primary control methods;
(C) explain the importance of quality control;
(D) define the strategic importance of management information;
(E) develop the importance of gathering and sharing
information;
(F) explain the importance of managing for productivity
and growth;
(G) define the quality-related characteristics for
products;
(H) explain International Standards Organization (ISO)
standards, including ISO 9000 and ISO 14000;
(I) define the quality-related characteristics for
services;
(J) explain the Baldridge National Quality Award;
(K) explain the Deming Award;
(L) research and critique recent winners of the Baldridge
awards using appropriate online technology;
(M) research and critique recent winners of the Deming
award using appropriate online technology;
(N) define Total Quality Management;
(O) explain service operations;
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