| (a) All Texas Department of Motor Vehicle (department)
users of the Registration and Title System (RTS) are subject to periodic
examination by the department. As a result of the examination, the
department will assign each RTS user a classification of priority
or non-priority for the purposes of prioritizing inspections to determine
whether there is evidence of fraud by the user. In classifying an
RTS user, the department may consider factors including, but not limited
to:
(1) the RTS user's transaction volume;
(2) the RTS user's past violations of the department's
rules and procedures within the last five years;
(3) title error investigations performed by the department
on titles issued by the RTS user;
(4) public complaints received by the department against
the RTS user; and
(5) discrepancies in data reflecting the RTS user's
transactions.
(b) It is the department's goal to inspect each RTS
user as follows:
(1) if the RTS user is classified as priority, the
RTS user will be inspected not less than twice per year; or
(2) if the RTS user is classified as non-priority,
the RTS user will be inspected not less than once per year.
(c) Inspections under this section may be virtual,
on premises at the RTS user's location, or a combination of both.
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