(a) Required training. A person performing registration
or titling services through RTS, including a department employee,
department contractor, county tax assessor-collector employee, or
full service deputy as defined by §217.162(6) of this title (relating
to Definitions), must complete a training program as prescribed by
this section. Required training will include, at a minimum:
(1) training regarding transactions performed in RTS;
and
(2) identification of fraudulent activity related to
vehicle registration and titling.
(b) Online training. The department will make required
training for county tax assessor-collector employees and full service
deputies available through the department's online training system.
(c) Registration and Title System training for county
tax assessor-collector staff and full service deputies. To satisfy
the training requirements under subsection (a)(1) of this section,
a county tax assessor-collector employee or full service deputy must
complete each training course associated with the permissions that
person is assigned in RTS. A person completes a training course when
the person obtains a score of at least 80 percent on the course test,
and the training is verified. This section does not limit the number
of times or how often a person may take a training course or test.
(1) A county tax assessor-collector or county tax assessor-collector's
system administrator must create accounts for and assign permissions
in RTS to each employee or full service deputy who will be given access
to RTS based on that person's job duties as determined by the county
tax assessor-collector or the county tax assessor-collector's system
administrator.
(2) The department will assign training content for
specific permissions in RTS.
(3) A person must take required training using the
person's individually assigned training identifier for the department's
online training system.
(4) The department will enable a permission on completion
of required training.
(5) A person with permissions in RTS on or before the
effective date of this section must complete required training under
this section by August 31, 2020. A person who has not been assigned
permissions in RTS on or before the effective date of this section
must complete all required training before permissions are enabled
by the department.
(6) If new training is made available for a new or
existing permission after August 31, 2020, a person with permissions
enabled before the new training is made available must complete the
required training within 120 days of the department's notification
that the training is available. A county employee, or full service
deputy, who is on leave on the date of the department's notification
that the new training is available, for at least 120 days thereafter,
and due to circumstances beyond that person's control, as determined
by the county tax assessor-collector may have an additional 14 days
upon returning to work to complete the new training.
(d) Failure to complete required training.
(1) Except as provided in paragraph (2) of this subsection,
the department will disable a permission if a person fails to complete
required training for the permission within the timeframes required
by this section.
(2) The department will not disable a permission for
a county tax assessor-collector employee or a full service deputy
if the person timely submits their score for each required training
course; however, the department will disable the person's permission
if the department determines that the submitted score is not at least
80 percent.
(3) A disabled permission may be enabled by using the
process to complete training and enable permissions in subsection
(c) of this section.
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