(a) Grounds for removal. The director or director's
designee, or the department's vendor, may remove an advertisement
in the commercial advertising space at a travel information center
if:
(1) the department or its vendor receives a complaint
about the advertised product or service that the department or vendor
determines to be valid;
(2) the department or its vendor considers the advertisement
to be misleading or contain a misrepresentation of facts; or
(3) the advertisement discriminates against any state
or federally protected class of persons.
(b) Removal. If the department or vendor determines
that a complaint received under subsection (a)(1) of this section
is valid, the department or its vendor will send a written notice
of the complaint to the advertiser. If the department or vendor determines
that the complaint is valid and that removal of the advertisement
is appropriate, the director or director's designee, or the department's
vendor, on written notice to the advertiser stating the reasons for
removal, may remove the advertisement.
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