(a) Any person with cause to believe that any provision
of the Code or this chapter, related to the Department hemp program,
has been violated or not complied with by a license holder, may file
a complaint with the Department. The Department will accept either
a written or oral complaint, but may require the completion and signing
of a complaint form before conducting an investigation into the circumstances
or situation giving rise to the complaint.
(b) Upon receipt of an acceptable complaint, the Department
will investigate the complaint and make a written report.
(c) The Department's written report will be made available
to the public to the extent authorized by the TPIA.
(d) The Department shall, as soon as possible, notify
the person(s) believed to be responsible for the acts, omissions,
circumstance(s) and situation(s) described in the complaint, and the
owner or lessee of the land where the incident(s) allegedly occurred
of the existence of the complaint.
(e) The Department will not find a violation based
solely on the uncorroborated statements of an anonymous or unidentified
complainant. However, the Department routinely investigates all such
complaints. The Department will determine the extent of the investigation
and resources which are necessary to address any particular complaint.
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