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TITLE 16ECONOMIC REGULATION
PART 2PUBLIC UTILITY COMMISSION OF TEXAS
CHAPTER 25SUBSTANTIVE RULES APPLICABLE TO ELECTRIC SERVICE PROVIDERS
SUBCHAPTER PPILOT PROJECTS
RULE §25.431Retail Competition Pilot Projects

Relief), such interim rates shall not be subject to surcharge or refund if the rates ultimately established differ from the interim rates.

  (2) Utilities outside of ERCOT.

    (A) Jurisdiction of other regulatory bodies. Processes utilized by non-ERCOT participants shall support the settlement of traditional wholesale markets and shall conform to all Federal Energy Regulatory Commission (FERC) rules and regulations.

    (B) Transmission service. In connection with a utility's pilot project, the utility shall provide transmission service in accordance with the rates and delivery charges approved by the FERC. A utility in transition to an independent transmission company (ITC) model shall maintain on file with the commission a copy of its current FERC-approved open access transmission tariff (OATT), as well as any proposed amendments to the OATT submitted to FERC.

    (C) Distribution service. In connection with a utility's pilot project, the utility shall provide distribution service in accordance with the rates for non-bypassable delivery charges approved by the commission, on an interim basis for application during the utility's pilot project, in the utility's unbundled cost of service case filed pursuant to PURA §39.201. Notwithstanding the provisions of §22.125 of this title, such interim rates shall not be subject to surcharge or refund if the rates ultimately established differ from the interim rates.

  (3) Approval of tariffs. Tariffs implementing pilot project rates must be filed within ten days following the commission's determination of those rates. The commission shall approve such tariffs by May 31, 2001, and may do so administratively.

(i) Billing requirements.

  (1) A utility shall bill a customer's REP for non-bypassable delivery charges in accordance with the tariffs established pursuant to subsection (h) of this section. The REP must pay these charges.

  (2) A REP shall be responsible for ensuring that its retail customers are billed for electric service provided. A utility may bill retail customers at the request of a REP, provided that any such billing service shall be offered by the utility on comparable terms and conditions for any requesting REP.

(j) Evaluation of the pilot projects by the commission; reporting. The commission shall evaluate the pilot projects and the operational readiness of each power region, including its support systems, for customer choice.

  (1) Evaluation criteria.

    (A) Criteria for determining the readiness of a power region for customer choice may include the following:

      (i) whether a power region's operational support systems were tested, and any problems that surfaced during the pilot project were adequately rectified;

      (ii) whether electric system reliability was significantly affected in an adverse way; and

      (iii) any other criteria the commission determines appropriate.

    (B) Criteria for determining whether commission rules may need modifications or whether certain aspects of retail competition may require more detailed monitoring by the commission may include the following:

      (i) whether participants in the pilot projects represented a broad base of customers of diverse demographic characteristics;

      (ii) whether customers were aware of their rights and responsibilities with respect to customer choice, and whether such awareness increased for customers as a whole over the duration of the pilot projects;

      (iii) whether a broad range of electric services and products were offered;

      (iv) whether the quality of customer service with respect to retail customers was affected; and

      (v) any other criteria the commission determines appropriate.

  (2) Information used for evaluation of pilot projects. Evaluation of the pilot projects shall be based on information including, but not limited to:

    (A) reports filed in accordance with paragraph (3) of this subsection;

    (B) surveys of retail customers conducted in connection with the commission's customer education program; and

    (C) the quantity and nature of complaints or inquiries regarding the pilot project received by the commission's Office of Customer Protection.

  (3) Reporting by market participants and independent organizations. Each market participant and independent organization shall file two status reports with the commission under a single project number as designated by the commission's central records division. The first status report shall be filed on November 15, 2001, and the second no later than 30 days following the conclusion of the pilot project. In addition, a utility subject to PURA Chapter 39, Subchapter I, shall file semi-annual reports with the commission for the duration of its pilot project to permit the commission to monitor whether proportional representation is achieved in accordance with subsection (l)(3)(B) of this section.

    (A) Reporting by utilities. Each status report from a utility shall include:

      (i) The percent of load switched by month and cumulatively, for each customer class as defined in this section, including supporting data;

      (ii) The number of customers that have withdrawn from the pilot project, by customer class;

      (iii) A summary of any technical problems encountered during the reporting period, including resolutions or proposed resolutions, as appropriate, and supporting data;

      (iv) A summary of all complaints related to the pilot project received by the utility during the reporting period, including a description of the resolution of the complaints;

      (v) For a utility in transition to an ITC model, a progress report on the transition to the ITC, including any updates to the initial compliance filing; and

      (vi) Any other information the utility believes will assist the commission in evaluating the pilot projects and the readiness of a power region for implementation of full customer choice.

    (B) Reporting by REPs. Each status report from a REP shall include:

      (i) A summary of any technical problems encountered during the reporting period, including resolutions or proposed resolutions, as appropriate, and supporting data;

      (ii) A summary of all complaints related to the pilot project received by the REP during the reporting period, including a description of the resolution of the complaints; and

      (iii) Any other information the REP believes will assist the commission in evaluating the pilot projects and the readiness of a power region for implementation of full customer choice.

    (C) Reporting by an independent organization. Each status report from an independent organization shall include:

      (i) Data from the registration agent regarding the average time elapsed between a switch request and the time the switch became effective;

      (ii) Data from the registration agent, categorized by residential and non-residential customers, listing the total number of switch requests for each month, as well as the average number of switch requests per day for each month, and the total number of switch requests by zip code;

      (iii) Data from the registration agent regarding the number of rejected switch requests resulting from the anti-slamming verification process;

      (iv) A summary of all complaints, categorized by REP and by utility, related to the pilot project captured in the registration agent's systems during the reporting period, including a description of the resolution of the complaints;

      (v) A summary from the registration agent and the independent organization, as applicable, of any technical problems encountered during the reporting period, including resolutions or proposed resolutions, as appropriate, and supporting data; and

      (vi) An analysis by the independent transmission organization of system reliability during the pilot projects.

    (D) Other reporting. At any time, a pilot project participant who is neither a utility nor a REP may provide the commission with any information the participant believes will assist the commission in evaluating the pilot projects and the readiness of a power region for implementation of full customer choice.

  (4) Pilot implementation working group. The commission will establish a pilot implementation working group to oversee the pilot projects. The commission or its designee, based upon a recommendation of the pilot implementation working group, may revise the operational requirements of the pilot projects in order to resolve technical problems encountered by market participants.

Cont'd...

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