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TITLE 16ECONOMIC REGULATION
PART 2PUBLIC UTILITY COMMISSION OF TEXAS
CHAPTER 26SUBSTANTIVE RULES APPLICABLE TO TELECOMMUNICATIONS SERVICE PROVIDERS
SUBCHAPTER AGENERAL PROVISIONS
RULE §26.5Definitions

  (277) 311 service--A telecommunications service provided by a certificated telecommunications provider through which the end user of a public telephone system has the ability to reach non-emergency police and other governmental services by dialing the digits 3-1-1. 311 service must contain the selective routing feature or other equivalent state-of-the-art feature.

  (278) 311 service request--A written request from a governmental entity to a CTU requesting the provision of 311 service. A 311 service request must:

    (A) be in writing;

    (B) contain an outline of the program the governmental entity will pursue to adequately educate the public on the 311 service;

    (C) contain an outline from the governmental entity for implementation of 311 service;

    (D) contain a description of the likely source of funding for the 311 service (i.e., from general revenues, special appropriations, etc.); and

    (E) contain a listing of the specific departments or agencies of the governmental entity that will actually provide the non-emergency police and other governmental services.

  (279) 311 system--A system of processing 311 calls.

  (280) 9-1-1 administrative entity--A regional planning commission as defined in Texas Health and Safety Code §771.001(10) or an emergency communication district as defined in Texas Health and Safety Code §771.001(3).

  (281) 9-1-1 database management services provider--An entity designated by a 9-1-1 administrative entity to provide 9-1-1 database management services that support the provision of 9-1-1 services.

  (282) 9-1-1 database services--Services purchased by a 9-1-1 administrative entity that accepts, processes, and validates subscriber record information of telecommunications providers for purposes of selective routing and automatic location identification, and that may also provide statistical performance measures.

  (283) 9-1-1 network services--Services purchased by a 9-1-1 administrative entity that routes 9-1-1 calls from an E9-1-1 selective router, 9-1-1 tandem, next generation 9-1-1 system, Internet Protocol-based 9-1-1 system or its equivalent to public safety answering points or a public safety answering point network.

  (284) 9-1-1 network services provider--A CTU designated by the appropriate 9-1-1 administrative entity to provide 9-1-1 network services in a designated area.

  (285) 911 system--A system of processing emergency 911 calls, as defined in Texas Health and Safety Code §772.001, as may be subsequently amended.

  (286) 9-1-1 selective routing tandem switch--A switch located in a telephone central office that is equipped to accept, process, and route 9-1-1 calls to a predetermined, specific location. Also known as E9-1-1 control office or E9-1-1 selective router.

  (287) 9-1-1 service--As defined in Texas Health and Safety Code §771.001(6) and §772.001(6).

  (288) 9-1-1 service agreement--A contract addressing the 9-1-1 service arrangements for a local area that the appropriate 9-1-1 administrative entity enters into.

  (289) 9-1-1 service arrangement--Each particular arrangement for 9-1-1 emergency service specified by the appropriate 9-1-1 administrative entity for the relevant rate centers within its jurisdictional area and that is subject to a 9-1-1 service agreement.


Source Note: The provisions of this §26.5 adopted to be effective September 16, 1998, 23 TexReg 9322; amended to be effective March 28, 1999, 24 TexReg 2006; amended to be effective April 19, 1999, 24 TexReg 3068; amended to be effective August 10, 1999, 24 TexReg 6035; amended to be effective November 18, 1999, 24 TexReg 10052; amended to be effective October 23, 2000, 25 TexReg 10516; amended to be effective November 27, 2002, 27 TexReg 10915; amended to be effective November 14, 2010, 35 TexReg 9871; amended to be effective April 4, 2012, 37 TexReg 2178; amended to be effective April 7, 2014, 39 TexReg 2499; amended to beeffective December 21, 2023, 48 TexReg 7524

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