(a) Dominant certificated telecommunications utility
(DCTU).
(1) Every DCTU shall provide local telecommunications
service to each qualified applicant for service and to each of its
customers within its certificated area in accordance with §26.54(c)(1)
of this title (relating to Service Objectives and Performance Benchmarks).
A deregulated company that holds a certificate of operating authority
is not obligated to be a provider of last resort. A transitioning
company is not obligated to be a provider of last resort in a deregulated
market.
(2) If construction, such as line extensions or facilities,
is required for installation of local telecommunications service:
(A) the DCTU shall complete the construction within
90 days or within a time period agreed to by the customer and the
DCTU after the applicant has established satisfactory credit in accordance
with §26.24 of this title (relating to Credit Requirements and
Deposits), made satisfactory payment arrangements for construction
charges, and complied with state and municipal regulations;
(B) the DCTU shall contact the applicant for service
within ten work days of receipt of the application and give the applicant
an estimated completion date and an estimated cost for all charges
to be incurred by the applicant; and
(C) following the assessment of any necessary construction,
the DCTU shall explain to the applicant any construction cost options
such as rebates, sharing of construction costs between the DCTU and
the applicant, or sharing of costs between the applicant and other
applicants.
(3) A DCTU may require an applicant for service to
establish satisfactory credit or to pay a deposit in accordance with §26.24
of this title.
(b) Nondominant certificated telecommunications utility
(NCTU).
(1) This subsection does not apply to a deregulated
company holding a certificate of operating authority or to an exempt
carrier under PURA §52.154.
(2) Every NCTU shall provide local telecommunications
service to applicants within its certificated area who have accepted
the NCTU's terms and conditions of service and in accordance with
the customer safeguards in §26.272(i) of this title (relating
to Interconnection).
(3) If construction, such as line extensions or facilities,
is required for installation of local telecommunications service:
(A) the NCTU shall contact the applicant for service
within ten work days of receipt of the application and give the applicant
an estimated completion date and an estimated cost for all charges
to be incurred by the applicant; and
(B) following the assessment of any necessary construction,
the NCTU shall explain to the applicant any construction cost options
such as rebates, sharing of construction costs between the NCTU and
the applicant, or sharing of costs between the applicant and other
applicants.
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Source Note: The provisions of this §26.22 adopted to be effective December 27, 2000, 25 TexReg 12653; amended to be effective April 4, 2012, 37 TexReg 2178; amended to be effective April 7, 2014, 39 TexReg 2499 |