| (1) In accordance with mutual agreements, interconnecting
CTUs must provide each other non-discriminatory access to ancillary
services such as repair services, E9-1-1, operator services, white
pages telephone directory listing, publication and distribution, and
directory assistance. The following minimum terms and conditions apply:
(A) Repair services. For purposes of this section,
a CTU must be required to provide repair services for its own facilities
regardless of whether such facilities are used by the CTU for retail
purposes, provided by the CTU for resale purposes, or whether the
facilities are ordered by another CTU for purposes of collocation.
(B) E-9-1-1 services. E-9-1-1 services include automatic
number identification (ANI), ANI and automatic location identification
(ALI) selective routing, or any combination of 9-1-1 features required
by the 9-1-1 administrative entity or entities responsible for the
geographic area involved.
(i) A CTU must meet the requirements of this clause
before providing local exchange telephone service to any customer
or any other service by which a customer may dial 9-1-1.
(I) A CTU is responsible for ordering the dedicated
9-1-1 trunk groups necessary to provide E9-1-1 service as approved
by the appropriate 9-1-1 administrative entity or entities in the
relevant 9-1-1 service agreement, and subject to the written process
for documenting "unnecessary dedicated 9-1-1 trunks" in clause (vi)(I)
of this subparagraph. Connection with the appropriate CTU in the provision
of 9-1-1 service may be either directly or indirectly in a manner
approved by the appropriate 9-1-1 administrative entity or entities.
(II) A CTU is responsible for enabling each customer
of the CTU to dial the three digits 9,1,1 to access 9-1-1 service.
(III) A CTU is responsible for providing the ANI to
the appropriate CTU operating the E911 selective routers, 9-1-1 tandems,
IP-based 9-1-1 systems, NG9-1-1 systems, or appropriate PSAPs, as
applicable. The ANI must include both the NPA or numbering plan digit
(NPD), a component of the traditional 9-1-1 signaling protocol that
identifies 1 of 4 possible NPAs, as appropriate, and the local telephone
number of the 9-1-1 calling customer that can be used to successfully
complete a return call to the customer.
(IV) A CTU is responsible for routing a 9-1-1 customer
call, as well as interconnecting traffic on its network, to the appropriate
E911 selective routers, 9-1-1 tandems, IP-based 9-1-1 systems, NG9-1-1
systems, or PSAPs, as applicable, based on the ANI or ALI. The appropriate
9-1-1 administrative entity or entities or the 9-1-1 network services
provider, as applicable, must provide specifications to the CTU for
routing purposes.
(V) The CTU is responsible for providing the ALI for
each of its customers. The ALI must consist of the calling customer
name, physical location, appropriate emergency service providers,
and other similar standard ALI location data specified by the appropriate
9-1-1 administrative entity. For purposes of this subclause, other
similar standard ALI data does not include supplemental data that
is not part of the standard ALI location record.
(ii) A CTU must timely provide to the appropriate 911
administrative entity and the appropriate 9-1-1 database management
services provider accurate and timely current information for all
published, unpublished or nonpublished, and unlisted or nonlisted
information associated with its customers for the purposes of emergency
or E-911 services.
(I) For purposes of this clause, a CTU timely provides
the information if, within 24 hours of receipt, it delivers the information
to the appropriate 9-1-1 database management services provider, or
if the CTU is the appropriate 9-1-1 database management services provider,
it places the information in the 9-1-1 database.
(II) For purposes of this clause, the information sent
by a CTU to the 9-1-1 database management services provider and the
information used by the 9-1-1 database management services provider
must be maintained in a fashion to ensure that the information is
accurate at a percentage as close to 100% as possible. For purposes
of this clause, the term "accurate" means a record that correctly
routes a 9-1-1 call and provides correct location information relating
to the origination of such call. For purposes of this clause, the
term "percentage" means the total number of accurate records in that
database divided by the total number of records in that database.
In determining the accuracy of records, a CTU is not responsible for
erroneous information provided to it by a customer or another CTU.
(III) An interconnecting CTU must execute confidentiality
agreements with other interconnecting CTUs, as necessary, to prevent
the unauthorized disclosure of unpublished or unlisted numbers. An
interconnecting CTU must be allowed access to the ALI database or
its equivalent by the appropriate 9-1-1 database management services
provider for verification purposes. The appropriate 9-1-1 administrative
entity must provide non-discriminatory access to the master street
address guide.
(iii) A CTU is responsible for developing a 9-1-1 disaster
recovery service restoration plan with input from the appropriate
9-1-1 administrative entity. This plan must identify the actions to
be taken in the event of a network-based 9-1-1 service failure. The
goal of such actions is the efficient and timely restoration of 9-1-1
service. Each CTU must notify the appropriate 9-1-1 administrative
entity or entities of any changes in the CTU's network-based services
and other services that may require changes to the plan.
(iv) An interconnecting CTU must provide other interconnecting
CTUs and the appropriate 9-1-1 administrative entity or entities notification
of scheduled outages for direct dedicated 9-1-1 trunks at least 48
hours prior to such outages. In the event of unscheduled outages for
direct dedicated 9-1-1 trunks, each interconnecting CTU must provide
other interconnecting CTUs and the appropriate 9-1-1 administrative
entities immediate notification of such outages.
(v) Each NCTU's rates for 9-1-1 service to a public
safety answering point is presumed to be reasonable if they do not
exceed the rates charged by the ILEC for similar service.
(vi) Unless otherwise determined by the commission,
nothing in this rule, any interconnection agreement, or any commercial
agreement may be interpreted to supersede the appropriate 9-1-1 administrative
entity's authority to migrate to newer functionally equivalent IP-based
9-1-1 systems or NG9-1-1 systems or the 9-1-1 administrative entity's
authority to require the removal of unnecessary direct dedicated 9-1-1
trunks, circuits, databases, or functions.
(I) For purposes of this clause, "unnecessary direct
dedicated 9-1-1 trunks" means those dedicated 9-1-1 trunks that generally
would be part of a local interconnection arrangement but for: the
CTU's warrant in writing that the direct dedicated 9-1-1 trunks are
unnecessary and all 9-1-1 traffic from the CTU will be accommodated
by another 9-1-1 service arrangement that has been approved by the
appropriate 9-1-1 administrative entities; and written approval from
the appropriate 9-1-1 administrative entities accepting the CTU's
warrant. A 9-1-1 network services provider or CTU presented with such
written documentation from the CTU and the appropriate 9-1-1 administrative
entities must rely on the warrant of the CTU and the appropriate 9-1-1
entities.
(II) Subclause (I) of this clause is intended to promote
and ensure collaboration so that 9-1-1 service architecture and provisioning
modernization can proceed expeditiously for the benefit of improvements
in the delivery of 9-1-1 emergency services. Subclause (I) of this
clause is not intended to require or authorize a 9-1-1 administrative
entity's rate center service plan specifications or a 9-1-1 network
architecture deviation that causes new, material cost shifting between
telecommunications providers or between telecommunications providers
and 9-1-1 administrative entities. Examples of such a deviation would
be points of interconnection different from current LATA configurations
and requiring provisioning of the 9-1-1 network with a similar type
deviation that may involve new material burdens on competition or
the public interest.
(C) Operator services. An interconnecting CTU must
negotiate to ensure the interoperability of operator services between
networks, including the ability of operators on each network to perform
such operator functions as reverse billing, line verification, call
screening, and call interrupt.
(D) White pages telephone directory and directory assistance.
An interconnecting CTU must negotiate to ensure provision of white
pages telephone directory and directory assistance services.
(i) Appropriate information of each customer of an
NCTU, including telephone numbers, must be included on a non-discriminatory
basis in each DCTU's white pages directory associated with the geographic
area covered by the white pages telephone directory published by the
DCTUs. Similarly, any white pages telephone directory provided to
a customer of an NCTU by a NCTU must have each corresponding DCTU
listings available on a non-discriminatory basis. Each entry of NCTU
customers Cont'd... |
