(a) Notwithstanding the provision of §26.319(1)(C) of
this title (relating to Access to the Operator of a Local Exchange Company
(LEC)) that would otherwise require notice to interexchange carriers, an operator
services provider (OSP) must not bill the pay telephone service (PTS) provider
for charges for any call billed to a pay telephone line where the call originated
at that pay telephone by use of "1010XXX+0", "1010XXX+01", "950-XXXX", or
"1-800" or "1-888" access codes, or where the call(s) originated at that pay
telephone and otherwise reached an operator position, if the originating telephone
line was subscribed to outgoing call screening and the call was placed after
the effective due date of the outgoing call screening service order.
(b) An OSP or PTS provider that uses automated call completion
technology to complete operator service calls must not bill charges for any
collect or third number billed call to a PTS provider if the pay telephone
line to which the call was billed was subscribed to incoming call screening
and the call was placed after the effective due date of the incoming call
screening service order.
(c) Any calls billed through a certificated telecommunications
utility in violation of subsections (a) and (b) of this section must be removed
from the PTS provider's bill by the certificated telecommunications utility
upon identification and verification that the violation occurred. If it is
determined that, at the time of the violation, the appropriate incoming or
outgoing call screening was available to the OSP or PTS provider that uses
automated call completion technology to complete operator service calls at
the time of the call, the certificated telecommunications utility may return
the charges for said call to the OSP or PTS provider as unbillable.
(d) Any calls billed directly by an OSP or PTS provider that
uses automated call completion technology to complete operator service calls
in violation of subsection (a) or (b) of this section must be removed from
the PTS provider's bill by the OSP or PTS provider upon identification. The
OSP or PTS provider using automated call completion technology to complete
operator service calls may request an investigation of such a call by the
certificated telecommunications utility serving the pay telephone to which
the call was billed. If the certificated telecommunications utility (CTU)
determines that the appropriate incoming or outgoing call screening was not
available to the OSP or PTS provider using automated call completion technology
to complete operator service calls at the time of the call, the OSP or PTS
provider may bill the charges for said call to the relevant certificated telecommunications
utility.
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