(a) At the conclusion of a discussion about funeral
arrangements, if someone purchases prepaid funeral goods or services,
whether trust-funded or insurance-funded, you must give the purchaser
a copy of the contract and all related agreements.
(b) On or before the 30th day after the contract is
executed by all parties, you must give a copy of the fully-executed
contract to the purchaser, to any third-party provider or administrator
that has responsibility for any portion of the contract, and, with
respect to an insurance-funded contract, to the insurance company
issuing the insurance policy, if the insurance company is a party
to the contract.
(c) If a purchaser signs a written waiver of cancellation
rights, you must give the purchaser a copy of the executed waiver
at the time of execution.
(d) To give a purchaser a copy of the contract, you
must give the purchaser a paper copy unless an electronic contract
was used.
(e) If an electronic contract was used, you may deliver
an electronic record of the contract and all related agreements by
email or other electronic means to the purchaser if the purchaser
has consented to receiving an electronic record as specified in §25.2(f)(1)
- (2). If the purchaser requests a paper copy or is unable to retrieve
the electronic record, you must give the purchaser a paper copy. You
may not charge a fee for providing a paper copy.
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