A Board shall ensure that the Board's child care contractor
informs the parent in writing that the parent has the right to:
(1) choose the type of child care provider that best
suits their needs and to be informed of all child care options available
to them as included in the consumer education information described
in §809.15 of this chapter;
(2) visit available child care providers before making
their choice of a child care option;
(3) receive assistance in choosing initial or additional
child care referrals including information about the Board's policies
regarding transferring children from one provider to another, which
shall include a waiting period of two weeks before the effective date
of a transfer, except in cases in which the provider is subject to
a CCR action, as described in §809.94 of this chapter; when the
transfer is authorized by CPS for a child in protective services;
or on a case-by-case basis determined by the Board;
(4) be informed of the Commission rules and Board policies
related to providers charging parents amounts above the assessed parent
share of cost as described in §809.92 of this chapter;
(5) be represented when applying for child care services;
(6) be notified of their eligibility to receive child
care services within 20 calendar days from the day the Board's child
care contractor receives all necessary documentation required to initially
determine eligibility for child care;
(7) receive child care services regardless of race,
color, national origin, age, sex, disability, political beliefs, or
religion;
(8) have the Board and the Board's child care contractor
treat information used to determine eligibility for child care services
as confidential;
(9) receive written notification at least 15 calendar
days before termination of child care services;
(10) reject an offer of child care services or voluntarily
withdraw their child from child care, unless the child is in protective
services;
(11) be informed of the possible consequences of rejecting
or ending the child care that is offered;
(12) be informed of the eligibility documentation and
reporting requirements described in §809.72 and §809.73
of this chapter;
(13) be informed of the parent appeal rights described
in §809.74 of this chapter;
(14) be informed of required background and criminal
history checks for relative child care providers through the listing
process with CCR as described in §809.91 of this chapter before
the parent or guardian selects the relative child care provider;
(15) receive written notification pursuant to §809.78
of this chapter of the possible termination of child care services
for excessive absences, as described in §809.78 of this chapter;
and
(16) receive written notification of possible termination
of child care services for failure to pay the parent share of cost,
pursuant to §809.19 of this chapter.
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Source Note: The provisions of this §809.71 adopted to be effective January 29, 2007, 32 TexReg 336; amended to be effective November 14, 2011, 36 TexReg 7675; amended to be effective January 8, 2013, 38 TexReg 155; amended to be effective October 1, 2016, 41 TexReg 7529; amended to be effective August 1, 2018, 43 TexReg 4744; amended to be effective July 6, 2020, 45 TexReg 4528; amended to be effective October 3, 2022, 47 TexReg 6437 |