(a) Each Licensee shall maintain and upon request make
available for inspection by the Department, the following records:
(1) Copies of all correspondence to and from the Department.
This shall include the current designation of each Provider;
(2) A current list of the Occupants of the Facility
and the date that the occupancy of each commenced;
(3) Documentation establishing that all bedding facilities
were sanitized prior to their being assigned to the current occupant;
and
(4) Copies of any and all required federal, state,
or local approvals and permits, including but not limited to any permits
to operate a waste disposal system or a well or other water supply,
and any correspondence to or from such approving or permitting authorities.
(b) All such records shall be maintained for a period
of at least three years.
(c) A Licensee shall post in at least one conspicuous
location in a Facility or in at least one building per site for a
scattered site Facility:
(1) A copy of the License;
(2) A decal provided by the Department with the licensing
program logo and the year for which the License was granted; and
(3) A poster provided by the Department or the following
notice in at least 20 point bold face type: If you have concerns or
problems with the condition or operation of this Facility or your
unit, the Texas Department of Housing and Community Affairs (the Department)
is the state agency that licenses and oversees this Facility. You
may make a complaint to the Department by calling, toll-free, 1-833-522-7028,
or by writing to Migrant Labor Housing c/o TDHCA, P.O. Box 13941,
Austin, Texas 78711-3941. This office has staff that speaks Spanish.
To the fullest extent that we can, we will keep your identity confidential.
The Department's rules prohibit any Facility or Provider from retaliating
against you for making a complaint. Si Usted tiene preocupaciones
o problemas con la condición u operación de esta instalación
o su unidad, el Departamento de Vivienda y Asuntos Comunitarios del
Estado de Texas (El Departamento o TDHCA) es la agencia que da licencia
y supervisa esta instalacion. Usted puede mandar sus quejas al Departamento
por teléfono gratuitamente por marcando 1-833-522-7028 o escribiendo
a Migrant Labor Housing c/o TDHCA, P.O. Box 13941, Austin, Texas 78711-3941.
La oficina tiene personas que hablan español. A lo mas posible
que podemos, protegeremos su identidad. Las regulaciones del Departamento
prohíben cualquier represalias por la instalación por
el operador contra personas que se quejen contra ellos.
(4) For hotels, the License and poster described in
paragraph (3) of this subsection may be posted in the lobby or front
desk area only if this area is clearly visible, allows for easy reading
of the aforementioned documents, and is readily accessible to the
hotel guests and general public. If the hotel refuses to allow this
posting, the License and poster described in this paragraph then must
be posted in each room used to house the workers.
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