|(a) Commission staff, who have received a minimum of
40 hours of formal mediation training, may mediate a resolution of
a complaint between the Commission, a respondent, and a complainant
upon agreement of all parties.
(b) After receipt of a complaint that meets the requirements
to be investigated under Texas Occupations Code, §1101.204(b),
Commission staff may refer a complaint for mediation to a Commission
(c) Mediation under this section is voluntary.
(d) If an agreed resolution between the Commission,
a respondent, and a complainant cannot be reached, the Commission
staff mediator will not have any further involvement with the continued
investigation or resolution of the complaint.