| (a) If a Development's LURA requires the provision
of social services, the Department will confirm this requirement is
being met in accordance with the LURA. Owners are required to maintain
sufficient documentation to evidence that services are actually being
provided. Documentation will be reviewed during onsite visits beginning
with the first onsite review. Planned services with specific dates
may suffice as evidence of compliance during the first onsite monitoring
visit. Evidence of services must be submitted to the Department upon
request. The first onsite visit Example 619(1): The Owner's LURA requires
provision of onsite daycare services. The Owner maintains daily sign
in sheets to demonstrate attendance and keeps a roster of the households
that are regularly participating in the program. The Owner also keeps
copies of all newsletters and fliers mailed out to the Development
tenants that reference daycare services. Example 619(2): The Owner's
LURA requires a monetary amount to be expended on a monthly basis
for supportive services. The Owner maintains a copy of an agreement
with a Supportive Service provider and documents the amount expended
as evidence that this requirement is being met.
(b) A substantive modification of the scope of tenant
services requires Board approval. Such requests must comply with procedures
in §10.405 of this chapter (relating to Amendments and Extensions).
It is not necessary to obtain prior written approval to change the
provider of services unless the scope of services is being changed.
Failure to comply with the requirements of this section shall result
in a finding of noncompliance.
(c) If the Development's LURA requires a monthly expenditure
for the provision of services, the Department will monitor to confirm
compliance. Includable costs to support the expenditure include those
costs directly related to providing the service(s). Such costs can
include, but are not limited to, the cost of contracting the services
with a qualified provider, cost of notification of such services (for
example, a monthly newsletter), and other costs that can be documented
and would only be incurred as a result of the service. An Owner cannot
include any costs related to the normal expense of maintaining or
operating a Development, utility bills of any kind, in-kind contributions
or services, cleaning or contracted janitorial services, office supplies,
cost of copier or fax, costs incurred for maintenance of machinery,
or volunteer hours. This list is not inclusive, but any other costs
identified by the Owner shall be reviewed for consistency with this
subsection.
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