| (a) The holder of a seller server trainer certificate is qualified to: (1) apply for a seller server school certificate issued under this chapter; and (2) be employed by a certified seller server school to teach the mandatory curriculum to individuals seeking a seller server certificate. (b) The holder of a seller server trainer certificate must: (1) ensure that no more than 50 students attend a session of a classroom-based course of instruction, unless the course is being offered by an internet-based school; (2) require each student to sign a roster of class attendance before instruction begins; (3) ensure that each student attends each segment of training; (4) instruct on all required topics; (5) administer, monitor, and grade the Commission Standard Competence Test; (6) document the test results; (7) complete, sign, and issue seller server certificates to students who pass the test, on the date and location of the session; and (8) ensure that all students who successfully complete the session and pass the Commission Standard Competence Test are reported to the commission as required by this chapter: (A) by timely delivering all information, documents, and test results to the seller server school for entry in the commission's database; or (B) by entering the information in the commission's database. (9) conduct himself in an ethical, professional, and lawful manner; (10) provide students with the rules of conduct and requirements of the course, and the consequences of breaking rules or failing to meet the requirements; (11) remain in the classroom at all times except during breaks; (12) provide instruction on all topics and subjects included in the mandatory curriculum and maintain a pace that will ensure a high quality of instruction and comprehension by students; (13) make reasonable use of visual aids and demonstrations but not allow these tools to be a substitute for trainer participation; (14) avoid the use of language or conduct that would be offensive to a reasonable person; (15) verify all students' qualifications to receive a certificate, unless the course is being offered by an internet-based school; (16) provide the required number of minutes of instruction; (17) issue no more than 50 seller server certificates for a single session; (18) not issue a seller server certificate or provide instruction on a date when the school's or instructor's certification is expired, suspended or cancelled; (19) require a student to correctly answer 70% of the questions asked on the Commission Standard Competence Test before issuing a seller server certificate to the student; (20) not use, disclose, or sell personal or financial information obtained from a student or the commission for a purpose or in a manner not authorized by this chapter; (21) not falsify, alter or destroy a record required by the commission, regardless of whether there was intent to deceive the commission or another; (22) not violate any section of this chapter or the standard practices of the commission that, in the opinion of the commission, warrant suspension or cancellation; (23) not engage in an ongoing course of conduct or activities that undermine the purpose and intent of this chapter; (24) implement control and security measures to protect personal or financial information obtained from a student or the commission from accidental, intentional, or malicious use or disclosure; or (25) not counterfeit a certificate issued under this chapter. (c) The commission, after notice and hearing, may suspend or cancel a seller server trainer certificate if the quality of instruction falls below minimum commission standards as determined by the commission through: (1) direct observation of instruction by commission auditors or agents; (2) consistent failure of the trainer to impart basic knowledge and understanding to students, as measured by student failures, student violations, or student surveys or reports; or (3) complaints received from any person. |
