| (a) A licensee shall notify each client of the name,
mailing address, telephone number and website of the department for
the purpose of directing complaints to the department. A licensee
shall display this notification:
(1) on a sign prominently displayed in the primary
office or place of employment of the licensee, if any; and
(2) on a written document such as a written contract,
a bill for service, or office information brochure provided by the
licensee to a client or third party.
(b) A licensee shall display the license certificate
in the primary office or place of employment. In the absence of a
primary office or place of employment or when the licensee is employed
in multiple locations, the licensee shall carry a current license
identification card.
(c) A licensee shall not display a photocopy of a license
certificate or carry a photocopy of an identification card in lieu
of the original document. A file copy shall be clearly marked as a
copy across the face of the document.
(d) A licensee shall not make any alteration on a license
certificate or identification card.
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| Source Note: The provisions of this §111.151 adopted to be effective October 1, 2016, 41 TexReg 4441; amended to be effective May 1, 2018, 43 TexReg 2544; amended to be effective August 1, 2020, 45 TexReg 5172 |
