<<Prev Rule

Texas Administrative Code

Next Rule>>
TITLE 16ECONOMIC REGULATION
PART 4TEXAS DEPARTMENT OF LICENSING AND REGULATION
CHAPTER 84DRIVER EDUCATION AND SAFETY
SUBCHAPTER GGENERAL BUSINESS PRACTICES
RULE §84.83Student Complaints

(a) Primary schools and course providers shall have a written grievance procedure that is disclosed to all students. Branch schools shall follow the procedures approved for the primary school. Driving Safety schools shall follow the procedures approved for the course provider.

(b) Primary schools, driving safety schools and course providers shall make every effort to resolve disputes between students, including terminations and graduates, and the school.

(c) The front of each uniform certificate of course completion shall contain department complaint contact information and current department telephone number and email address in a font that is visibly recognizable.


Source Note: The provisions of this §84.83 adopted to be effective April 1, 2017, 42 TexReg 1400

Link to Texas Secretary of State Home Page | link to Texas Register home page | link to Texas Administrative Code home page | link to Open Meetings home page