| (a) General requirements. This course is recommended
for students in Grades 11 and 12. Recommended prerequisites: Touch
System Data Entry and Business Management or Business Information
Management II. Students shall be awarded two credits for successful
completion of this course. A student may repeat this course once for
credit provided that the student is experiencing different aspects
of the industry and demonstrating proficiency in additional and more
advanced knowledge and skills.
(b) Introduction.
(1) Career and technical education instruction provides
content aligned with challenging academic standards and relevant technical
knowledge and skills for students to further their education and succeed
in current or emerging professions.
(2) The Business Management and Administration Career
Cluster focuses on careers in planning, organizing, directing, and
evaluating business functions essential to efficient and productive
business operations.
(3) Practicum in Business Management is designed to
give students supervised practical application of previously studied
knowledge and skills. Practicum experiences occur in a paid or unpaid
arrangement and a variety of locations appropriate to the nature and
level of experience. Students implement personal and interpersonal
skills to strengthen individual performance in the workplace and in
society and to make a successful transition to the workforce or postsecondary
education. Students apply technical skills to address business applications
of emerging technologies. Students develop a foundation in the economic,
financial, technological, international, social, and ethical aspects
of business to become competent consumers, employees, and entrepreneurs.
Students enhance reading, writing, computing, communication, and reasoning
skills and apply them to the business environment. Students incorporate
a broad base of knowledge that includes the legal, managerial, marketing,
financial, ethical, and international dimensions of business to make
appropriate business decisions.
(4) Students are encouraged to participate in extended
learning experiences such as career and technical student organizations
and other leadership or extracurricular organizations.
(5) Statements that contain the word "including" reference
content that must be mastered, while those containing the phrase "such
as" are intended as possible illustrative examples.
(c) Knowledge and skills.
(1) The student demonstrates professional standards/employability
skills required by business and industry. The student is expected
to:
(A) communicate effectively with others using oral
and written skills;
(B) demonstrate collaboration skills through teamwork;
(C) demonstrate professionalism by conducting oneself
in a manner appropriate for the profession and workplace;
(D) demonstrate a positive, productive work ethic by
performing assigned tasks as directed;
(E) comply with all applicable rules, laws, and regulations;
and
(F) demonstrate time-management skills by prioritizing
tasks, following schedules, and tending to goal-relevant activities
in a way that uses time wisely and optimizes efficiency and results.
(2) The student identifies and implements employability
skills to gain a position in a company. The student is expected to:
(A) assess personal marketability;
(B) practice job-search strategies, including:
(i) write a letter of application;
(ii) prepare a resume;
(iii) use networking techniques to identify employment
opportunities; and
(iv) complete a job application;
(C) demonstrate proper interview techniques and professional
dress and appearance;
(D) interview for a job, performing proper interview
techniques and modeling professional dress and appearance;
(E) practice appropriate follow-up etiquette procedures,
including:
(i) write a thank you note; and
(ii) write a follow-up letter after a job interview;
(F) identify skills and attributes necessary for professional
advancement;
(G) evaluate and compare employment options such as
salaries, benefits, and prerequisites;
(H) identify and rank tangible and intangible rewards
of work; and
(I) identify employment opportunities and complete
job search procedures such as job applications and W-4.
(3) The student demonstrates professional standards
as required by business and industry. The student is expected to:
(A) adhere to policies and procedures;
(B) demonstrate positive work behaviors and attitudes,
including punctuality, time-management, initiative, and cooperation;
(C) apply ethical reasoning to a variety of situations
in order to make ethical decisions; and
(D) complete tasks with the highest standards to ensure
quality products and services.
(4) The student develops and demonstrates skills for
success in the workplace. The student is expected to:
(A) explain the importance of and model appropriate
dress, hygiene, and demeanor for the work assignment;
(B) exhibit productive work habits and attitudes, including
accepting constructive criticism; and
(C) prioritize work to fulfill responsibilities, meet
deadlines, and complete tasks with the highest standards to ensure
quality products and services.
(5) The student applies principles of effective interpersonal
skills. The student is expected to:
(A) demonstrate professional qualities, including positive
attitude, loyalty, and diplomacy;
(B) identify and demonstrate skills needed to maintain
effective work relations with relevant parties such as colleagues
and customers;
(C) demonstrate a respect for different workplace cultures
and individuals from different cultures, genders, and backgrounds;
(D) understand rights and responsibilities concerning
sexual harassment in the workplace;
(E) apply tact in handling criticism and disagreement
or disappointment, accept constructive criticism, and revise personal
views when valid evidence warrants;
(F) explain the concepts of integrity and confidentiality
as related to the office environment; and
(G) demonstrate methods for implementing and improving
customer satisfaction.
(6) The student demonstrates leadership and teamwork
skills in collaborating with others to accomplish goals and objectives.
The student is expected to:
(A) analyze leadership in relation to trust, positive
attitude, integrity, and willingness to accept key responsibilities
in a work situation;
(B) demonstrate teamwork skills through working cooperatively
with others to achieve goals;
(C) demonstrate teamwork processes that promote team
building, consensus, continuous improvement, respect for the opinions
of others, cooperation, adaptability, and conflict resolution;
(D) demonstrate responsibility for shared group and
individual work tasks; and
(E) establish and maintain effective working relationships
by:
(i) demonstrating interpersonal skills;
(ii) using positive interpersonal skills to work cooperatively
with others;
(iii) negotiating effectively to arrive at decisions;
and
(iv) demonstrating sensitivity to and value for diversity.
(7) The student facilitates internal and external office
communications to support work activities. The student is expected
to:
(A) record messages accurately, legibly, and completely;
(B) deliver messages to the appropriate person or department;
(C) coordinate arrangements for participants;
(D) follow calling and login procedures; and
(E) troubleshoot any problems.
(8) The student abides by risk-management policies
and procedures for technology to minimize loss. The student is expected
to:
(A) adhere to technology safety and security policies
such as acceptable use policy and web page policies;
(B) apply ergonomic techniques to technology tasks;
(C) adhere to laws pertaining to computer crime, fraud,
and abuse;
(D) follow procedures used to restart and recover from
situations such as system failure and virus infection;
(E) follow policies to prevent loss of data integrity;
and
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