|(a) Any person may file a written complaint with the
Commission concerning alleged violations of any statute over which
the Commission has regulatory authority as well as the Rules of the
Commission. A written complaint must be filed within two years of
the event giving rise to the complaint. Complaints filed after the
above stated period will not be accepted by the Commission unless
the complainant can show good cause to the Executive Director for
the late filing.
(b) The Commission's complaint form provides space
for the following information:
(1) the name and business address of the licensee or
establishment complained of;
(2) the time and place where the act(s) occurred;
(3) the nature of the act(s) set out in sufficient
detail to enable the Commission to investigate the complaint and the
licensee or establishment complained of to identify the incident and
prepare a response; and
(4) the names, addresses, and telephone numbers of
any persons who witnessed the acts.
(c) The complaint form asks the complainant to provide
any pertinent contracts, photographs, letters, advertisements or other
documents that show evidence of the alleged violation.
(d) All complaints must be in writing, other than complaints
alleging conduct which, if true, would constitute an imminent or continuing
threat to the public health, safety, or welfare. These latter complaints
must be reduced to writing by the Complainant before the conclusion
of the investigative process.