(1) Complaints submitted to the Board by the public
shall be in writing on the complaint form provided by the Board.
Complaints shall contain at least the following information:
(A) the complainant’s name and contact information;
(B) the name of the person against whom the complaint
(C) the date and place of the alleged violation; and
(D) a description of the facts or conduct alleged
to violate the Act or Board rules.
(2) The Board may investigate violations on its own
(b) Preliminary Investigation.
(1) A preliminary investigation may be conducted to
(A) whether the Board has jurisdiction over the complaint;
(B) whether the matter has been resolved as part of
a previous complaint.
(2) The Board has jurisdiction over a complaint if
it alleges conduct that, if true, would constitute a violation of
the Act or Board rules.
(3) The Board does not have jurisdiction over a complaint
that is received after the second anniversary of the latest date:
(A) the alleged violation occurred; or
(B) the earlier of when the complainant discovered,
or in the exercise of reasonable diligence should have discovered,
the alleged violation.
(4) If the preliminary investigation shows that the
Board does not have jurisdiction over the complaint, or that the
matter has been resolved as part of a previous complaint, the Board
may decline to initiate an official investigation. The complainant
shall be notified of the reason that the Board declined to initiate
an official investigation.
(c) If the Board receives multiple complaints regarding
the same respondent and the same alleged violation, the Board may
combine the complaints. If the Board receives a complaint with multiple
alleged violations, the Board may divide the complaint as needed.
(d) A complainant may withdraw a complaint by submitting
a written request to the Board.