|(a) Department staff shall audit approved continuing education providers regularly, reporting audit results to the board. During the audit, staff shall request the provider's documentation regarding compliance with §781.511 of this title (relating to Requirements for Continuing Education Providers). (b) Department staff shall notify a continuing education provider of the results of an audit. A continuing education provider who does not comply with these regulations shall implement a correction plan to address deficiencies, and will submit documentation of these corrective measures to the board within 30 days of the board's notice that corrective actions are necessary. (c) The board shall review and may rescind the approval status of continuing education providers. (d) If the board receives written complaints about continuing education offered by approved providers, the department may audit the provider and refer the matter to the board for appropriate action. (e) A provider whose approval status has been rescinded may reapply for approval on or after the 91st day following the board action. The provider must document that corrective action has been taken and that the provider's programs will be presented in compliance with §781.511 of this title. The board shall review the reapplication. (f) A licensee may not count hours to renew the license if those continuing education hours were received from a provider has failed to meet renewal requirements, or whose approval has been denied or rescinded by the board but is accepted by another approval entity. (g) Fees paid by a provider whose approval has been rescinded or denied are non-refundable.