|(a) The Investigations Division, under supervision
of the Director of Investigations, processes and investigates complaints
received by or initiated by the agency. All investigations shall comply
with §255 of the Act.
(b) The Dental Practice Division, under supervision
of the Dental Director, assists in the preliminary investigation of
complaints related to professional competency and coordinates the
official investigation of complaints related to professional competency,
including the use of the Dental Review Panel in the official investigation.