If a DSA, service provider, staff person, volunteer, or controlling
person knows or suspects that an individual is being or has been abused,
neglected, or exploited, the DSA must report or ensure that the person
with knowledge or suspicion reports the allegation of abuse, neglect,
or exploitation to DFPS immediately, but not later than 24 hours after
having knowledge or suspicion, by:
(1) calling the DFPS Abuse Hotline toll-free telephone
number, 1-800-252-5400; or
(2) using the DFPS Abuse Hotline website.
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