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TITLE 26HEALTH AND HUMAN SERVICES
PART 1HEALTH AND HUMAN SERVICES COMMISSION
CHAPTER 279CONTRACTING TO PROVIDE EMERGENCY RESPONSE SERVICES
SUBCHAPTER CSTAFF REQUIREMENTS
RULE §279.51Provider Staff Requirements

(a) Coordinator. A coordinator must:

  (1) understand the rules of this chapter and ERS procedures; and

  (2) be able to communicate with:

    (A) other provider staff;

    (B) an individual;

    (C) the case manager; and

    (D) other people involved with ERS.

(b) Installer.

  (1) An installer must:

    (A) meet the requirements of an alarm systems installer as described in the Occupations Code, Chapter 1702;

    (B) be able to communicate with an individual; and

    (C) be able to show identification issued by the provider.

  (2) A provider must ensure that an installer is competent in the following areas:

    (A) installation procedures;

    (B) proper use of the equipment; and

    (C) Federal Communications Commission requirements on equipment installation.

(c) Monitor. A monitor must be able to:

  (1) communicate with an individual and a responder;

  (2) respond to an alarm call as described in §52.409 of this chapter (relating to Alarm Calls);

  (3) monitor and document an alarm call from the time an alarm call is received to the time an individual receives assistance;

  (4) conduct and document a system check as described in §52.407 of this chapter (relating to System Checks); and

  (5) identify an individual's health history and functioning levels.

(d) Documentation. A provider must document that a provider staff member as described in subsections (a) - (c) of this section:

  (1) is competent to perform his job duties before he begins his job; and

  (2) meets the applicable requirements of this chapter.


Source Note: The provisions of this §279.51 adopted to be effective March 1, 2006, 31 TexReg 1307; transferred effective July 1, 2021, as published in the June 11, 2021 issue of the Texas Register, 46 TexReg 3617

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