| (a) Purpose. The purpose of a system check is to ensure:
(1) that an individual can successfully make an alarm
call; and
(2) that the equipment is working properly.
(b) Conducting a system check.
(1) A provider must conduct a system check at least
once during each calendar month.
(2) The system check must be conducted during normal
working hours or as negotiated with the individual.
(3) A provider must document a completed system check.
The documentation must include the date and time of the completed
system check and confirm that the individual was contacted.
(c) Failure to complete a system check.
(1) When a system check failure occurs, a provider
must attempt to complete the system check a total of three times during
the calendar month. The attempts must occur on three different days.
(2) If a provider is unable to complete a successful
system check after three attempts and does not have a documented reason
why the system checks have not been completed, the provider must ask
a responder to attempt to find out why the individual is unable to
complete the system check.
(3) If a provider is unable to complete a system check
during a calendar month, the provider must provide written notification
to the case manager by the 15th day of the month after the system
check was due. The written notification must include:
(A) the date and time of each attempted system check;
(B) the date and time of each attempt to contact a
responder other than public service personnel; and
(C) the reason the individual was unable to participate,
if known.
(d) If a provider is unable to complete a system check
due to equipment failure, the provider must replace the equipment
as described in §52.411(a)(2) of this chapter (relating to Equipment
Maintenance).
|
| Source Note: The provisions of this §279.77 adopted to be effective March 1, 2006, 31 TexReg 1307; transferred effective July 1, 2021, as published in the June 11, 2021 issue of the Texas Register, 46 TexReg 3617 |
