An assisted living facility must prominently and conspicuously
post for display in a public area of the facility that is readily
available to residents, employees, and visitors:
(1) the license issued under this chapter;
(2) a sign prescribed by HHSC that specifies complaint
procedures established under these rules and specifies how complaints
may be filed with HHSC;
(3) a notice in the form prescribed by HHSC stating
that inspection and related reports are available at the facility
for public inspection and providing HHSC toll-free telephone number
that may be used to obtain information concerning the facility;
(4) a copy of the most recent inspection report relating
to the facility;
(5) Residents' Bill of Rights;
(6) Providers' Bill of Rights;
(7) the telephone number of the managing local ombudsman
and the toll-free number of the Ombudsman Program, 1-800-252-2412;
(8) the facility's normal 24-hour staffing patterns;
and
(9) a sign stating: "Cases of Suspected Abuse, Neglect,
or Exploitation must be reported to HHSC by calling 1-800-458-9858."
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