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TITLE 26 | HEALTH AND HUMAN SERVICES |
PART 1 | HEALTH AND HUMAN SERVICES COMMISSION |
CHAPTER 87 | OMBUDSMAN SERVICES |
SUBCHAPTER B | OMBUDSMAN MANAGED CARE ASSISTANCE |
RULE §87.219 | Substantiating and Closing Complaints |
Once OMCAT staff have determined all pertinent information has been gathered and their investigation of a complaint is complete, they determine if the complaint is substantiated, unsubstantiated, or unable to be substantiated. |
Source Note: The provisions of this §87.219 adopted to be effective January 10, 2019, 44 TexReg 252 |