| (a) OBH is established by Texas Government Code §531.02251,
and is administratively attached to OO.
(b) OBH serves as a neutral party to help consumers,
including consumers who are uninsured or have public or private health
benefit coverage, and behavioral health care providers navigate and
resolve issues related to consumer access to behavioral health care,
including care for mental health conditions and substance use disorders.
OBH identifies, tracks, and helps report potential violations of Texas
Insurance Code Subchapter F of Chapter 1355.
(c) OBH advocates for the rights and service needs
of consumers who have questions, concerns, or complaints regarding
services provided by a state hospital, an LBHA or LMHA, or through
a contract with HHSC as part of the AMH program. Specific rights of
these consumers are outlined in 25 TAC Chapter 404, Subchapter E (relating
to Rights of Persons Receiving Mental Health Services).
|
