| (a) OBH staff have access to data and systems maintained
by the HHSC Health & Specialty Care System and the HHSC IDD-Behavioral
Health Services Department necessary to complete their investigation
of a contact. Specifically, OBH staff have access to the Client Assignment
and Registration (CARE) system, and the Clinical Workstation (CWS)
system.
(b) In accordance with Texas Insurance Code §1355.2572(b),
OBH collaborates with the Texas Department of Insurance on an annual
report on the status of rights and responsibilities for mental health
condition and substance use disorder benefits, and resolved and unresolved
parity complaints.
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