(a) Providers must use, at a minimum, actual attendance
rosters to certify completion of a certified classroom or one-time-event
continuing education course or a certified classroom certification
course. TDI requires each student to attend at least 90% of the course.
Providers must establish a means to ensure that each student attended
at least 90% of the course. Attendance records must include, at a
minimum, sign-in and sign-out sheets, and the legible names, addresses,
and TDI license number of each student in attendance. Providers must
use a written, online, or computer-based final examination to determine
completion of all certified classroom certification courses that statutorily
require an examination for successful completion of the certified
classroom certification course. Providers may establish additional
assessment measurements or any other completion requirements for successful
completion of a classroom continuing education or classroom certification
course, but those requirements must be fully disclosed in the registration
materials before the student purchases the course. Providers must
determine successful completion of these additional requirements.
(b) Providers must use the periodic interactive inquiries
to determine completion of certified classroom equivalent continuing
education or certification courses. A student must complete all inquiry
sections with a minimum score of at least 70% for each section.
(c) Providers must use a written, online, or computer-based
final examination as the means of completion for all certified self-study
continuing education or certification courses. TDI does not require
providers to monitor continuing education or certification self-study
examinations. Course records for each examination attempt must include,
at a minimum, the date the exam was taken, the final examination score,
the examination version used, the legible name, address, and the TDI
license number of each student.
(d) Self-study examinations and classroom equivalent
interactive inquiries must meet the criteria set forth in paragraphs
(1) - (12) of this subsection:
(1) the final examination or interactive inquiries
must reasonably evaluate the student's understanding of the course
content;
(2) the specific final examination questions and interactive
inquiries may not be made available to the student until the test
is administered, and providers must effect security measures to maintain
the integrity of the examination;
(3) providers must maintain a record of each student's
final examination in the student's record for four years;
(4) an authorized staff member or computer program
must grade self-study final examinations, and the interactive inquiry
computer program must grade interactive inquiries;
(5) providers must allow students to retake an examination
at least one time if a score of 70% or higher is not achieved;
(6) providers must revise and update self-study final
examinations and interactive inquiries consistent with the course
update/revision;
(7) providers requiring a monitored final examination
must establish the rules under which the examination will be given;
(8) the examination or interactive inquiry periods
must consist of questions that do not give or indicate an answer or
correct response and are of the following types:
(A) for self-study courses:
(i) short essay questions requiring a response of five
or more words;
(ii) fill in the blank questions requiring a response
from memory and not from an indicated list of potential alternatives;
or
(iii) multiple choice questions stemming from an inquiry
with at least four appropriate potential responses and for which "all
of the above" or "none of the above" is not an appropriate option;
(B) for interactive inquiry periods, multiple choice
questions stemming from an inquiry with at least four appropriate
potential responses and for which "all of the above" or "none of the
above" is not an appropriate option;
(9) each interactive inquiry period must consist of
at least five questions;
(10) each self-study final examination must consist
of at least 10 questions for each hour of credit up to a maximum requirement
of 50 questions per course. Providers may, at their discretion, have
a greater number of final examination questions;
(11) during examinations and interactive inquiry periods,
licensees may use course materials or personal notes, but may not
use another person's notes, answers, or otherwise receive assistance
in answering the questions from another person; and
(12) licensees must mail or deliver the completed self-study
examination directly to the provider.
(e) Providers must issue certificates of completion
to students who successfully complete a certified course. The provider
must prepare the certificate and issue it in a manner that ensures
that the student receiving the certificate is the student who took
the course, issue the certificate within 30 days of completing the
course, and complete the certificate to reflect the date the student
took the course/examination.
(f) Notwithstanding subsections (a) - (e) of this section,
licensees must claim continuing education under §19.1020 of this
title (relating to State and National Association Credit) by sending
to TDI, or its designee, upon request, an affirmation acceptable to
TDI containing:
(1) the licensee's name, address, telephone number,
and licensee's TDI license number;
(2) the name of the national designation or state or
national insurance association providing educational materials or
sponsoring educational presentations;
(3) the cumulative number of hours of credit claimed
for reviewing the educational materials;
(4) the cumulative number of hours of credit claimed
for attending the educational presentations;
(5) a statement that the licensee currently holds the
national designation or is a member in good standing of the state
or national insurance association; and
(6) a statement that the licensee completed at least
the number of hours in these activities the licensee is claiming for
continuing education credit.
(g) In addition to the affirmation provided under subsection
(f) of this section, TDI may request a licensee claiming hours under §19.1020
of this title to submit a sworn written affirmation to TDI confirming
under oath the information in subsection (f) of this section. Failure
to submit a sworn affirmation will result in denial of the claimed
hours and may result in disciplinary action under §19.1015 of
this title (relating to Failure to Comply) or the Insurance Code.
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Source Note: The provisions of this §19.1011 adopted to be effective January 6, 2003, 28 TexReg 75; amended to be effective January 19, 2006, 31 TexReg 292; amended to be effective August 5, 2008, 33 TexReg 6138; amended to be effective February 21, 2010, 35 TexReg 1271; amended to be effective June 16, 2021, 46 TexReg 3610 |