| (a) This MEMORANDUM OF UNDERSTANDING (MOU) is entered
into by and between the governmental entities shown below as Agreement
Parties, pursuant to the authority granted and in compliance with
the provisions of Texas Government Code, Chapter 771, the Interagency
Cooperation Act, and Chapter 2054, Subchapter M, Access to Electronic
and Information Resources by Individuals with Disabilities.
(b) Agreement Parties.
(1) Receiving Agency: Texas Water Development Board,
1700 N. Congress Ave., Austin, Texas 78701.
(2) Performing Agency: Department of Information Resources
(DIR), 300 W. 15th Street, Suite 1300, Austin, Texas 78701.
(c) Scope.
(1) This Memorandum of Understanding (MOU) is entered
into by and between the Texas governmental entities shown above as
Agreement Parties. The Department of Information Resources (DIR) will
provide to the receiving agency the services described in this MOU
for electronic and information resources (EIR) accessibility web scanning
services. DIR has contracted with a third-party provider to perform
accessibility scans on a monthly basis. Initially, the scans will
be performed by SiteImprove pursuant to contract DIR-ITS-SITEIMPROVE-001.
(2) There is no charge to the receiving agency for
the services provided by DIR. The term of this MOU begins on the date
of the last party to sign and will end upon termination of the underlying
agreement with the third-party service provider, or anytime at the
discretion of DIR. If the receiving agency elects to terminate these
services at any time prior to the expiration of the MOU, the receiving
agency will provide DIR with a minimum of ten (10) days prior written
notice. This MOU may be amended by mutual agreement of the parties.
Any amendment must be in writing.
(d) Program Overview.
(1) The WCAG 2.0 Web Accessibility Scanning Program
is conducted as part of the State of Texas initiatives in support
of Texas government statutes and administrative rules regarding EIR
accessibility for people with disabilities. This document contains
the services to be provided to Texas Water Development Board (TWDB)
by DIR for accessibility scanning of a subset of the receiving agency's
public web pages.
(2) The purpose of the program is to assist the agency
in making its public websites accessible for all Texas citizens, including
people with disabilities, and sets forth the responsibilities for
each party. There is NO cost to agencies for this service.
(e) Objectives and Benefits of the Program.
(1) The primary objective of the program is to assist
agencies in making their public websites accessible for all Texas
citizens including people with disabilities, and in support of meeting
WCAG 2.0 web accessibility technical standards which are expected
to be integrated into Texas Administrative Codes (TAC) Chapter 206
and 213 once they have been adopted as part of the revisions to US
Section 508 of the Rehabilitation act of 1973. The use of this service
will allow agencies to:
(A) Increase accessibility compliance levels of agency
public websites;
(B) Obtain precise, critical accessibility information
about a subset of an agency's live public website that might not otherwise
be available/affordable;
(C) Use the reported information and supporting resources
to remediate identified accessibility issues;
(D) Mitigate risk to the state by demonstrating progress
and initiative toward creating an inclusive IT environment;
(E) Lay the groundwork for agencies to establish accessibility
baselines, goals, and metrics to track progress.
(2) The service also scans for and reports on:
(A) Broken links, Misspellings, and Consistency issues;
(B) Website availability and performance;
(C) Search Engine Optimization (SEO) issues.
(f) Description of Services.
(1) Beginning at the home page of an agency's website,
approximately 150 pages will be scanned monthly for accessibility
issues using the Worldwide Web Consortium (W3C) Web Content Accessibility
Guidelines 2.0 (WCAG 2.0) technical standards. PDF documents on a
website discovered during the scan will also be checked for accessibility.
It should be noted that automated testing (web scanning) tools/services
do not currently have the ability to test for all WCAG 2.0 accessibility
criteria and that manual testing using assistive technologies should
also be performed on a subset of the scanned pages to validate full
compliance to this standard.
(2) Agencies will be scheduled into the scan environment
after a signed MOU has been received by DIR. Once the receiving agency
is included in the scanned environment, scans will be performed monthly,
until terminated by either party.
(3) DIR will work with the receiving agency's EIR Accessibility
Coordinator to set up and validate scanned pages to ensure data is
accurate.
(4) Agency EIR Accessibility Coordinators will receive
a login ID to access their agency's detailed reports residing on DIR's
secure area of the vendor's (SiteImprove) server. Agencies will also
be able to add additional users of the tool.
(5) The receiving agency's accessibility coordinator
will be notified when each monthly scan is complete and reports are
available for viewing.
(6) Agency reports will provide summary and detailed
information on accessibility and other information for the agency's
scanned pages and PDFs, including:
(A) Number of pages with errors;
(B) Error types, locations, and code snippets where
the errors occurred;
(C) Support information with resources and techniques
for remediating the identified errors;
(D) Broken links, misspellings, and consistency issues;
(E) Website availability and performance;
(F) Search Engine Optimization (SEO) issues.
(7) Self-paced training resources on use of the service
user interface will be made available from the vendor.
(g) Scan Results, Data Ownership, and Sharing.
(1) Scan results are owned by the receiving agency.
(2) The receiving agency will have access to only the
data applicable to itself.
(3) DIR will have viewing access to all data included
in the scan for use in statewide analysis and metrics so that it can:
(A) assist agencies with questions related to scan
results;
(B) aggregate results to identify common issues and
track progress at the enterprise level.
(4) DIR will not share individual agency results with
third parties, unless written approval by authority within the agency
is provided.
(5) In the event of public information or legislative
requests, requestors will be referred to participating agencies or
responded to jointly in collaboration with DIR.
(h) Tasks and Activities. Below is a table of the tasks
and activities associated with agency start up and ongoing program
activities.
(1) Task/Activity: Execution of MOU; Performers: DIR/Agency.
(2) Task/Activity: Provide initial scanning date to
agency; Performers: DIR/Agency.
(3) Task/Activity: Contact agency EIR Accessibility
Coordinator to inform them of agency scan initiation; Performers:
DIR.
(4) Task/Activity: Provide login credentials to agency
to facilitate agency review of results; Performers: DIR/Service Vendor.
(5) Task/Activity: Perform initial scan; Performers:
Service Vendor.
(6) Task/Activity: Analyze results and tune settings;
Performers: DIR/Agency/Service Vendor.
(7) Task/Activity: Validate results; Performers: Agency.
(8) Task/Activity: Integrate site into monthly scans;
Performers: Service Vendor.
(9) Task/Activity: Websites will be sampled monthly.
Agencies receive new scan reports after each completed scan and works
with appropriate staff to remediate; Performers: Agency/Service Vendor.
(10) Task/Activity: Answer results questions and provide
user support; Performers: DIR/Service Vendor.
(i) Contacts.
(1) DIR Contacts:
(A) PRIMARY CONTACT: Jeff Kline, Statewide EIR Accessibility
Coordinator, (512) 463-3248, Jeff.Kline@dir.texas.gov.
(B) SECONDARY CONTACT: Deborah Hujar, Director of Planning,
Policy, and Governance, (512) 463-6117, Deborah.Hujar@dir.texas.gov.
(2) Agency Contacts:
(A) EIR ACCESSIBILITY COORDINATOR: Matt Erickson, (512)
410-6602, matt.erickson@twdb.texas.gov.
(B) IRM: Wendy Barron, (512) 463-7862, wendy.barron@twdb.texas.gov.
Cont'd... |
