An application for service or disability retirement is void if the member does not complete the application process as prescribed by the retirement system, including the submission of all required forms and information, within 12 months from the date that would be the effective date of retirement as specified in Government Code §824.002(a), if the retirement process were completed. An eligible member may submit a new application with a new effective date of retirement, but benefits are not payable for the months in which the previous application was pending but incomplete.