|(a) The commission shall enforce all commission rules
at any time, including, but not limited to, commission investigations,
fire department inspections, or upon receiving a written complaint
from an identified person or entity of an alleged infraction of a
(b) The commission shall initiate a biennial inspection
with an email notifying the fire department and requesting electronic
copies of the Standard Operating Procedures (SOPs), training records,
and/or other documentation needed for review, be submitted within
48 business hours of notification. The e-mail will also indicate the
date range for an on-site inspection within the upcoming two-week
period. Compliance officers may work with the Head of Department to
ensure all necessary department representatives will be present at
the time of the inspection. Compliance Officers may postpone an inspection
for extenuating circumstances with the Compliance Manager's approval.
(c) Upon receipt of a signed complaint alleging a violation
of a commission rule, the commission shall have 30 days to initiate
an investigation and report back to the complainant its progress.
(d) Upon substantiating the validity of a written complaint,
the commission shall follow the procedures outlined in Texas Government
Code, Chapter 419, §419.011(b) and (c).
|Source Note: The provisions of this §435.19 adopted to be effective March 24, 2002, 27 TexReg 2242; amended to be effective November 28, 2007, 32 TexReg 8531; amended to be effective June 12, 2013, 38 TexReg 3653; amended to be effective August 11, 2021, 46 TexReg 4857