| (a) At the initial meeting with the SRO provider, the individual or LAR presents the service back-up plan to the SRO provider that includes: (1) specific back-up plan strategies; (2) the specific steps to implement each strategy, including contact with the SRO provider; and (3) the contact information for each person or entity listed in the service back-up plan. (b) The SRO provider and the individual must mutually approve the service back-up plan. (c) The individual must notify the SRO provider if the service provider is unable to provide services. (d) If a service provider is unable to provide services, an individual must: (1) implement the service back-up plan; (2) request a back-up service provider from the SRO provider; or (3) inform the SRO provider that services will not be needed. |
