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TITLE 40SOCIAL SERVICES AND ASSISTANCE
PART 19DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
CHAPTER 702GENERAL ADMINISTRATION
SUBCHAPTER IOFFICE OF CONSUMER AFFAIRS SERVICES
DIVISION 2OFFICE OF CONSUMER AFFAIRS COMPLAINT PROCESS
RULE §702.811How can a member of the public find out about the complaint process?

The Texas Department of Family and Protective Services (DFPS) publicizes the availability of the complaint process and the mailing address and telephone number to which complaints should be sent through:

  (1) signs displayed in DFPS offices;

  (2) DFPS brochures;

  (3) the DFPS public web site at http://www.dfps.state.tx.us; and

  (4) other methods determined by DFPS.


Source Note: The provisions of this §702.811 adopted to be effective June 27, 2002, 27 TexReg 5248; amended to be effective September 1, 2016, 41 TexReg 6078

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