| (a) Yes. Except for good cause determined by the Office
of Consumer Affairs director, an individual must request an Office
of Consumer Affairs Review in writing within 45 calendar days after
the date the Administrative Review of Investigative Findings (ARIF)
notification letter was sent.
(b) An individual may request the Office of Consumer
Affairs Review using one of the following methods:
(1) mailing the request to the Office of Consumer Affairs,
Texas Department of Family and Protective Services, Mail Code Y-946,
P.O. Box 149030, Austin, Texas 78714-9030;
(2) sending a facsimile to the Office of Consumer Affairs
at (512) 339-5892;
(3) using the Department of Family and Protective Services
public web site at http://www.dfps.state.tx.us; or
(4) sending an email to oca@dfps.state.tx.us.
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