| (a) Digital license plate provider services.
(1) A digital license plate provider must provide customer
support for digital license plate customers that is available at least
during standard business hours Central Time.
(2) An individual who seeks the repair, service, or
replacement of a digital license plate must contact a digital license
plate provider.
(b) When a digital license plate is lost, stolen, mutilated,
or needs to be replaced for cosmetic or readability reasons, including
invalidation by the digital license plate provider or plate malfunction:
(1) a digital license plate replacement may be obtained
from the digital license plate provider; or
(2) the metal license plate issued for the vehicle
may be installed on the rear of the vehicle in lieu of the digital
license plate.
(c) Unless a metal license plate was obtained directly
from the department, a replacement metal license plate must be obtained
from a county tax assessor-collector's office.
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