| (a) OCCC notice. When a written contract or agreement
is made under the authority of Texas Finance Code, Chapter 345, 347,
or 348, the contract must contain as a separate section or otherwise
conspicuously set out from the surrounding written material, the following
statement: "For questions or complaints about this contract, contact
(insert name of creditor) at (insert creditor's phone number and,
at creditor's option, one or more of the following: mailing address,
fax number, website, e-mail address). The Office of Consumer Credit
Commissioner (OCCC) is a state agency, and it enforces certain laws
that apply to this contract. If a complaint or question cannot be
resolved by contacting the creditor, consumers can contact the OCCC
to file a complaint or ask a general credit-related question. OCCC
address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579.
Fax: (512) 936-7610. Website: occc.texas.gov. E-mail: consumer.complaints@occc.texas.gov."
(b) Creditor information. The telephone number of the
retail seller, creditor, or holder may be printed in conjunction with
the name and address of the retail seller, creditor, or holder elsewhere
on the contract or agreement provided the notice in subsection (a)
of this section is amended to direct the reader's attention to the
area of the contract where the telephone number may be found.
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