| (a) For purposes of Texas Finance Code, §394.202(2)
and §394.208(a)(2), a provider must be accredited by an independent,
third-party accreditation organization that covers, at a minimum,
competency in the following core areas:
(1) service environment and planning;
(2) service accessibility and delivery;
(3) training and supervision;
(4) quality management and improvement;
(5) ethical standards; and
(6) financial education.
(b) Each provider must provide the name and contact
information of the accreditation organization or program that certifies
its counselors. The provider must maintain documentation of the certification
of the provider's credit counselors, which must be submitted upon
request by the OCCC. The commissioner may issue an order disapproving
the accreditation organization or program if the commissioner determines
that the organization or program does not provide comprehensive education
training on the following:
(1) alternatives available to resolve an indebted consumer's
credit problems;
(2) how to analyze a consumer's current financial condition;
(3) budget development;
(4) money management; and
(5) wise use of credit.
(c) The provider must maintain documentation of individualized
counseling and analysis that has been provided under Texas Finance
Code, §394.208(a)(2).
|
| Source Note: The provisions of this §88.304 adopted to be effective January 5, 2006, 30 TexReg 8863; amended to be effective September 6, 2007, 32 TexReg 5661; amended to be effective May 6, 2010, 35 TexReg 3481; amended to be effective January 5, 2012, 36 TexReg 9300; amended to be effective March 10, 2022, 47 TexReg 1085 |
