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TITLE 22EXAMINING BOARDS
PART 8TEXAS APPRAISER LICENSING AND CERTIFICATION BOARD
CHAPTER 159RULES RELATING TO THE PROVISIONS OF THE TEXAS APPRAISAL MANAGEMENT COMPANY REGISTRATION AND REGULATION ACT
RULE §159.204Complaint Processing
Historical Texas Register

      (iv) Another government agency or government sponsored entity, including, but not limited to, the United States Department of Veteran's Administration, the United States Department of Housing and Urban Development, the State of Texas, Fannie Mae, and Freddie Mac;

      (v) A consumer contemplating a real property transaction involving the consumer's principal residence;

    (H) Whether Respondent's violations caused any harm, including financial harm, and the amount of such harm;

    (I) Whether Respondent acknowledged or admitted to violations and cooperated with the Board's investigation prior to any contested case hearing;

    (J) The business operating history of the AMC, including:

      (i) The size of the AMC's appraiser panel;

      (ii) The length of time Respondent has been licensed as an AMC in Texas;

      (iii) The length of time the AMC has been conducting business operations, in any jurisdiction;

      (iv) The nature and extent of any remedial measures and sanctions the Respondent had received related to the areas in which violations were found; and

      (v) Respondent's affiliation with other business entities;

    (K) Whether Respondent can improve the AMC's practice through the use of remedial measures; and

    (L) Whether Respondent has voluntarily completed remedial measures prior to the resolution of the complaint.

  (3) The sanctions guidelines contained herein shall be employed in conjunction with the factors listed in paragraph (2) of this subsection to assist in reaching the proper disposition of a formal complaint:

    (A) 1st Time Discipline Level 1--violations of the AMC Act, Board rules, or USPAP which evidence minor deficiencies will result in one of the following outcomes:

      (i) Dismissal;

      (ii) Dismissal with non-disciplinary warning letter;

      (iii) Contingent dismissal with remedial measures.

    (B) 1st Time Discipline Level 2--violations of the AMC Act, Board rules, or USPAP which evidence serious deficiencies will result in one of the following outcomes:

      (i) Contingent dismissal with remedial measures;

      (ii) A final order which imposes one or more of the following:

        (I) Remedial measures;

        (II) Required adoption and implementation of written, preventative policies or procedures;

        (III) A probationary period with provisions for monitoring the AMC;

        (IV) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

        (V) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

        (VI) Minimum of $1,000 in administrative penalties per act or omission which constitutes a violation(s) of the AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (C) 1st Time Discipline Level 3--violations of the AMC Act, Board rules, or USPAP which evidence serious deficiencies and were done with knowledge, deliberately, willfully, or with gross negligence will result in a final order which imposes one or more of the following:

      (i) A period of suspension;

      (ii) A revocation;

      (iii) Remedial measures;

      (iv) Required adoption and implementation of written, preventative policies or procedures;

      (v) A probationary period with provisions for monitoring the AMC;

      (vi) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

      (vii) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

      (viii) Minimum of $2,500 in administrative penalties per act or omission which constitutes a violation(s) of the AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (D) 2nd Time Discipline Level 1--violations of the AMC Act, Board rules, or USPAP which evidence minor deficiencies will result in one of the following outcomes:

      (i) Dismissal;

      (ii) Dismissal with non-disciplinary warning letter;

      (iii) Contingent dismissal with remedial measures;

      (iv) A final order which imposes one or more of the following:

        (I) Remedial measures;

        (II) Required adoption and implementation of written, preventative policies or procedures;

        (III) A probationary period with provisions for monitoring the AMC;

        (IV) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

        (V) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

        (VI) Minimum of $1,000 in administrative penalties per act or omission which constitutes a violation(s) of the AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (E) 2nd Time Discipline Level 2--violations of the AMC Act, Board rules, or USPAP which evidence serious deficiencies will result in a final order which imposes one or more of the following:

      (i) A period of suspension;

      (ii) A revocation;

      (iii) Remedial measures;

      (iv) Required adoption and implementation of written, preventative policies or procedures;

      (v) A probationary period with provisions for monitoring the AMC;

      (vi) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

      (vii) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

      (viii) Minimum of $2,500 in administrative penalties per act or omission which constitutes a violation(s) of AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (F) 2nd Time Discipline Level 3--violations of the AMC Act, Board rules, or USPAP which evidence serious deficiencies and were done with knowledge, deliberately, willfully, or with gross negligence will result in a final order which imposes one or more of the following:

      (i) A period of suspension;

      (ii) A revocation;

      (iii) Remedial measures;

      (iv) Required adoption and implementation of written, preventative policies or procedures;

      (v) A probationary period with provisions for monitoring the AMC;

      (vi) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

      (vii) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

      (viii) Minimum of $4,000 in administrative penalties per act or omission which constitutes a violation(s) of the AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (G) 3rd Time Discipline Level 1--violations of the AMC Act, Board rules, or USPAP which evidence minor deficiencies will result in a final order which imposes one or more of the following:

      (i) A period of suspension;

      (ii) A revocation;

      (iii) Remedial measures;

      (iv) Required adoption and implementation of written, preventative policies or procedures;

      (v) A probationary period with provisions for monitoring the AMC;

      (vi) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

      (vii) Monitoring and/or preapproval of the licensed activities of the AMC for a specified time period or until specified conditions are satisfied;

      (viii) Minimum of $2,500 in administrative penalties per act or omission which constitutes a violation(s) of the AMC Act, Board rules, or USPAP; each day of a continuing violation is a separate violation.

    (H) 3rd Time Discipline Level 2--violations of the AMC Act, Board rules, or USPAP which evidence serious deficiencies will result in a final order which imposes one or more of the following:

      (i) A period of suspension;

      (ii) A revocation;

      (iii) Remedial measures;

      (iv) Required adoption and implementation of written, preventative policies or procedures;

      (v) A probationary period with provisions for monitoring the AMC;

      (vi) Monitoring and/or preapproval of AMC panel removals for a specified period of time;

Cont'd...

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