| (1) If service is not connected, or is disconnected,
the electric utility shall promptly void and return to the guarantor
all letters of guarantee on the account or provide written documentation
that the contract has been voided, or refund the customer's deposit
plus accrued interest on the balance, if any, in excess of the unpaid
bills for service furnished. A transfer of service from one premise
to another within the service area of the electric utility is not
a disconnection, and no additional deposit may be required.
(2) When the customer has paid bills for service for
12 consecutive residential billings or for 24 consecutive non-residential
billings without having service disconnected for nonpayment of a bill
and without having more than two occasions in which a bill was delinquent,
and when the customer is not delinquent in the payment of the current
bills, the electric utility shall promptly refund the deposit plus
accrued interest to the customer, or void and return the guarantee
or provide written documentation that the contract has been voided.
If the customer does not meet these refund criteria, the deposit and
interest or the letter of guarantee may be retained.
(l) Re-establishment of credit. Every applicant who
previously has been a customer of the electric utility and whose service
has been disconnected for nonpayment of bills or theft of service
(meter tampering or bypassing of meter) shall be required, before
service is reconnected, to pay all amounts due the utility or execute
a deferred payment agreement, if offered, and reestablish credit.
The electric utility must prove the amount of utility service received
but not paid for and the reasonableness of any charges for the unpaid
service, and any other charges required to be paid as a condition
of service restoration.
(m) Upon sale or transfer of utility or company. Upon
the sale or transfer of any electric utility or any of its operating
units, the seller shall provide the buyer all required deposit records.
|
