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TITLE 28INSURANCE
PART 2TEXAS DEPARTMENT OF INSURANCE, DIVISION OF WORKERS' COMPENSATION
CHAPTER 134BENEFITS--GUIDELINES FOR MEDICAL SERVICES, CHARGES, AND PAYMENTS
SUBCHAPTER GPROSPECTIVE AND CONCURRENT REVIEW OF HEALTH CARE
RULE §134.600Preauthorization, Concurrent Utilization Review, and Voluntary Certification of Health Care

with a dentist or chiropractor, respectively.

  (5) The requestor or injured employee may appeal the denial of a reconsideration request regarding an adverse determination by filing a dispute in accordance with Labor Code §413.031 and related division rules.

  (6) A request for preauthorization for the same health care shall only be resubmitted when the requestor provides objective clinical documentation to support a substantial change in the injured employee's medical condition or that demonstrates that the injured employee has met clinical prerequisites for the requested health care that had not been previously met before submission of the previous request. The insurance carrier shall review the documentation and determine if any substantial change in the injured employee's medical condition has occurred or if all necessary clinical prerequisites have been met. A frivolous resubmission of a preauthorization request for the same health care constitutes an administrative violation.

(p) Non-emergency health care requiring preauthorization includes:

  (1) inpatient hospital admissions, including the principal scheduled procedure(s) and the length of stay;

  (2) outpatient surgical or ambulatory surgical services as defined in subsection (a) of this section;

  (3) spinal surgery;

  (4) all work hardening or work conditioning services;

  (5) physical and occupational therapy services, which includes those services listed in the Healthcare Common Procedure Coding System (HCPCS) at the following levels:

    (A) Level I code range for Physical Medicine and Rehabilitation, but limited to:

      (i) Modalities, both supervised and constant attendance;

      (ii) Therapeutic procedures, excluding work hardening and work conditioning;

      (iii) Orthotics/Prosthetics Management;

      (iv) Other procedures, limited to the unlisted physical medicine and rehabilitation procedure code; and

    (B) Level II temporary code(s) for physical and occupational therapy services provided in a home setting;

    (C) except for the first six visits of physical or occupational therapy following the evaluation when such treatment is rendered within the first two weeks immediately following:

      (i) the date of injury; or

      (ii) a surgical intervention previously preauthorized by the insurance carrier;

  (6) any investigational or experimental service or device for which there is early, developing scientific or clinical evidence demonstrating the potential efficacy of the treatment, service, or device but that is not yet broadly accepted as the prevailing standard of care;

  (7) all psychological testing and psychotherapy, repeat interviews, and biofeedback, except when any service is part of a preauthorized return-to-work rehabilitation program;

  (8) unless otherwise specified in this subsection, a repeat individual diagnostic study:

    (A) with a reimbursement rate of greater than $350 as established in the current Medical Fee Guideline; or

    (B) without a reimbursement rate established in the current Medical Fee Guideline;

  (9) all durable medical equipment (DME) in excess of $500 billed charges per item (either purchase or expected cumulative rental);

  (10) chronic pain management/interdisciplinary pain rehabilitation;

  (11) drugs not included in the applicable division formulary;

  (12) treatments and services that exceed or are not addressed by the commissioner's adopted treatment guidelines or protocols and are not contained in a treatment plan preauthorized by the insurance carrier. This requirement does not apply to drugs prescribed for claims under §§134.506, 134.530 or 134.540 of this title (relating to Pharmaceutical Benefits);

  (13) required treatment plans; and

  (14) any treatment for an injury or diagnosis that is not accepted by the insurance carrier under Labor Code §408.0042 and §126.14 of this title (relating to Treating Doctor Examination to Define the Compensable Injury).

(q) The health care requiring concurrent utilization review for an extension for previously approved services includes:

  (1) inpatient length of stay;

  (2) all work hardening or work conditioning services;

  (3) physical and occupational therapy services as referenced in subsection (p)(5) of this section;

  (4) investigational or experimental services or use of devices;

  (5) chronic pain management/interdisciplinary pain rehabilitation; and

  (6) required treatment plans.

(r) The requestor and insurance carrier may voluntarily discuss health care that does not require preauthorization or concurrent utilization review under subsections (p) and (q) of this section respectively.

  (1) Denial of a request for voluntary certification is not subject to dispute resolution for prospective review of medical necessity.

  (2) The insurance carrier may certify health care requested. The carrier and requestor shall document the agreement. Health care provided as a result of the agreement is not subject to retrospective utilization review of medical necessity.

  (3) If there is no agreement between the insurance carrier and requestor, health care provided is subject to retrospective utilization review of medical necessity.

(s) An increase or decrease in review and preauthorization controls may be applied to individual doctors or individual workers' compensation claims by the division in accordance with Labor Code §408.0231(b)(4) and other sections of this title.

(t) The insurance carrier shall maintain accurate records to reflect information regarding requests for preauthorization, or concurrent utilization review approval or adverse determination decisions, and appeals, including requests for reconsideration and requests for medical dispute resolution, if any. The insurance carrier shall also maintain accurate records to reflect information regarding requests for voluntary certification approval/denial decisions. Upon request of the division, the insurance carrier shall submit such information in the form and manner prescribed by the division.

(u) For the purposes of this section, all utilization review must be performed by an insurance carrier that is registered with, or a utilization review agent that is certified by, the Texas Department of Insurance to perform utilization review in accordance with Insurance Code, Chapter 4201 and Chapter 19 of this title (relating to Agents' Licensing). Additionally, all utilization review agents or registered insurance carriers who perform utilization review under this section must comply with Labor Code §504.055 and any other provisions of Chapter 19, Subchapter U of this title (relating to Utilization Reviews for Health Care Provided under Workers' Compensation Insurance Coverage) that relate to the expedited provision of medical benefits to first responders employed by political subdivisions who sustain a serious bodily injury in course and scope of employment.


Source Note: The provisions of this §134.600 adopted to be effective December 23, 1991, 16 TexReg 7099; amended to be effective April 1, 1997, 22 TexReg 1317; amended to be effective January 1, 2002, 26 TexReg 9874; amended to be effective January 1, 2003, 27 TexReg 12359; amended to be effective March 14, 2004, 29 TexReg 2349; amended to be effective May 2, 2006, 31 TexReg 3566; amended to be effective July 1, 2012, 37 TexReg 2420; amended to be effective March 30, 2014, 39 TexReg 2102; amended to beeffective November 1, 2018, 43 TexReg 7174

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